I thought I would share with you some of the wonderful compliments our claims team has recieved recently.

Our customer Marilyn from NSW wanted to share her thanks for claims consultant Randeep.

Marilyn said:

Rhandeep has been marvellous. He has communicated with us all the time letting us know what is happening with our car repairs and has been very understanding and supportive. Nothing has been too much trouble for him.

We are first time customers with your company and have once again insured with your company for another year and we are most satisfied and reassured that if anything goes wrong with our cars again you and your wonderful staff will be there to help us through the stressful times.

Well done Randeep!

Our customer Girbau from NSW also wanted to say thanks to our claims team:

She was over the moon about the way the claim was handled, she said that everybody has been very helpful and she was very happy.  She had only just moved to Real for her car insurance and was a little unsure about the way her claim would be handled but she was reassured every step of the way.  She is recommending Real car insurance to all of her friends for the friendly service.

Our customer Helen said:

I picked my car up yesterday and it seems to be perfect so I just want to say thankyou to you for making this process as painless as possible. You have both handled this situation in a professional and gentle manner. I have no hesitation in recommending Real Insurance to any of my friends and family.

Well done claims team!

 

Our claims team value all the feedback our customers have, both complimentary and constructive.

If you have any feedback for our claims team be sure to contact us through the Real Insurance website feedback form.