With so many floods hitting communities around Australia in recent months, it’s good to know what to do if your home is affected.Once the waters recede, the real work begins. No matter how keen you are to get started, the most important thing is to stay safe. Then you can take practical steps to get your home back to normal – and make your insurance claim as easy as possible.Here’s a quick AFTER THE FLOOD checklist: Ventilate your home to avoid mould build-up Check your home for any structural damage before moving back in Watch out for snakes and other anima...

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Unfortunately, due to the severe flooding in your state, a temporary embargo has been put in place on new insurance business. This means we cannot make any changes to current policies or issue any new policies in the state of Queensland.But rest assured, we are still here to offer real help to our Queensland customers, and the embargo is due to be lifted shortly.If you have any questions about your policy and flood cover, please first refer to your relevant PDS, which you can find by clicking here.

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