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Real People

At Real, we’re all about people. That’s why we only hire staff who are genuinely committed to helping our customers get the insurance they need. People who are just naturally friendly, honest and helpful. That’s also why we work hard to reward our staff and create a family feel, from the call centre right through to management level.

Of course, like most families, we have our fair share of quirky personalities, so we decided to ask some of our folks to share some things They say about each person. Meet our staff by clicking each figure in the interactive window below!

Meet the team

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Real service

Whether you need a quote, need to make a claim or simply have a question for us, the Real Insurance Customer Care folks are 100% here for you between 8am and 7pm weekdays, Sydney time. So feel free to call us on 1300 30 16 18, email us on Customer_Care@realinsurance.com.au or learn more about us through this website. We’re here to help because every one understands that without you, Real wouldn’t be here.
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1300 30 16 18 to talk to a Real person.

We're open Mon-Fri 8am-7pm and Sat 9am-5pm AEST.