Real Insurance Reviews

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Read what our customers are saying

I found the man that helped me pleasant and...

Dean Carlton Knaggs – Rated 5 out of 5

Guaranteed Funeral Insurance Flexi Plus

I was really impressed having previously seen how Real Insurance assisted my wife Valerie when she needed some advice.

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Have to push to get things finalised

Trusted Customer – Rated 2 out of 5

Car Insurance

Poor and slow customer service levels

More efficiency and better customer service would help!

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I have email you guya 2nd jan 2020, still waiting for...

Trusted Customer – Rated 2 out of 5

Car Insurance

Too slow replying back any email.

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Lady was a good help. good customer service

Maria Serra – Rated 5 out of 5

Real Family Life Cover

Very good service lady was good at her job and called me back as promised

Very good

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I have been double charged for the same property home...

Mason Phillips – Rated 1 out of 5

Home Insurance

As above. I was informed that my account had been deleted and now I have been charged for 2 accounts

I am upset and hope someone can call me back. I cancelled a Home and Contents Insurance because I provide the incorrect dates. My Fault, but I did this over the phone with one of your service agents who said that they had cancelled my account. I then did a new cover on the via your website and thought all was good. On the 17th April, my new account direct debited the due money, no issue! On the 20th April, i was the charged again..... I logged in and found that i have 2 accounts for the same property. I would like someone to call me please.

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Excellent and friendly service

Trusted Customer – Rated 4 out of 5

Guaranteed Funeral Insurance Flexi Plus

Excellent phone consultation. He was patient and answered my queries. However, I noticed the next day (on TV and your website) that there is a $75 cash back offer for joining as well as a Free Will Kit. Maybe this could have been mentioned via phone or the intro/confirmation email once I joined.

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Umeira Sorefan – Rated 5 out of 5

Real Income Protection Cover

Great customer service.. .

Great customer service.

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Very disappointed

Trusted Customer – Rated 1 out of 5

Car Insurance

Very disappointing

I am still waiting for someone to get back to me about being over charged. After more than 6 phone calls and several emails still nothing

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Which now i have confident about what they do to...

Janis Mei Lan COUCHMAN – Rated 5 out of 5

Real Final Expenses Insurance (Level + 5%)

Now I Have Confidently What U Have Offered Me...

Caused after U explained What all those probability policies to me after I felt Confident to Pick out The One That I wanted From U...

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Marcy Cannon – Rated 5 out of 5

Guaranteed Funeral Insurance Flexi Plus

very helpful , and efficient

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Life Insurance

Get back 10% of premiums you've paid with The Real RewardTM

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Car Insurance

Save up to $220 with Pay As You Drive Car Insurance. Drive less. Save big!1

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Funeral Insurance

Help protect your family from the cost of your funeral.

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  1. Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.

    If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.