Accidental Death and Serious Injury Cover Q&A

Important note:

The following questions are to be used as a reference guide only and do not substitute or replace your insurance contract, the PDS or Certificate of Insurance.

Am I eligible for Accidental Death & Serious Injury Cover?

If you are an Australian resident aged 18 to 69, we guarantee to accept you for accident insurance, with no health questions and no medical requirements.

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Are there any tax benefits for Accidental Death & Serious Injury Cover?

Generally, Accidental Death & Serious Injury Cover premiums are not tax deductible and benefits paid are not assessed as income.

This information is based on continuance of present tax laws and our interpretation of those laws. Your individual situation may differ and you may need to seek professional advice about your particular circumstances.

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Can I cover my partner too?

Absolutely! With Accidental Death & Serious Injury Cover, you can take out insurance solely on your own life (single plan), or you can choose to include your partner under your policy (joint plan).

When you apply with your partner you can each apply for an individual Benefit Amount.

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Can I decide who will receive my benefit for Accidental Death & Serious Injury Cover?

We make all benefit payments to the Policyowners. If you pass away while owning the policy, the benefit will be paid to your legal personal representative or other person that we are permitted to pay under the Life Insurance Act 1995.

You can nominate a person to receive the benefit by simply downloading and completing our Beneficiary Form. Send your completed form to:

Real Insurance
PO Box 6728
Baulkham Hills, NSW 2153

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Does my Accidental Death & Serious Injury Cover extend to all countries around the world?

Provided you are an Australian citizen or permanent resident living in Australia at the time of application, you’re covered anywhere in the world by Accidental Death & Serious Injury Cover.

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How does the inflation protection benefit work?

To help ensure that your level of Accidental Death & Serious Injury Cover cover keeps up with increases in inflation, your cover level is automatically increased on each Policy Anniversary by 5%. We will write to you each year to tell you about this, and you may decline this increase if you wish.

The automatic increases stop at the policy anniversary after you reach age 74.

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How long can I keep my Accidental Death & Serious Injury Cover?

Your Accidental Death & Serious Injury Cover policy will continue until the first Policy Anniversary after you reach age 75.

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How much Accidental Death & Serious Injury Cover can I get?

You can select a cover option that suits your needs and budget, from a benefit of $50,000 up to $500,000, which is paid as a lump sum if you suffer a defined serious injury or death as a result of an accident.

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Are there any exclusions?

Once cover is accepted you are covered for the defined serious injuries and accidental death, unless it is the result of:

  • an intentional self-inflicted bodily injury, or
  • engaging in any criminal activities or illegal acts, or
  • suicide or attempted suicide, or
  • the consumption of drugs (unless it was under the direction of a Medical Practitioner and not in connection with treatment for drug addiction or dependence), or
  • the consumption of intoxicating liquor, including having a blood alcohol content over the prescribed legal limit whilst driving, or
  • engaging in professional sport, or
  • engaging in any motor sports as a rider, driver and/or passenger, or
  • war or war-like activity, or taking part in a riot or civil commotion, or
  • being a pilot or crew member of any aircraft, or engaging in any aerial activity except as a passenger in a properly licensed aircraft.
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Do I need to have medical or blood tests to get Accidental Death & Serious Injury Cover?

No, and we don’t ask any intrusive questions about your health and lifestyle.

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Is accident insurance costly?

Request a quote to find out how affordable this cover can be for you. Cover starts from $2.77 a week for a $50,000 benefit under a single plan based on the standard rate for a female non-smoker aged between 18 and 34.

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What is an accidental serious injury?

‘Accidental serious injury’ means a serious injury occurring as a direct result of an accident and where the serious injury occurs within 12 months of the accident.

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What is meant by ‘accidental death’ or ‘accident’?

‘Accident’ means an event resulting in bodily injury where the injury is directly and solely caused by violent, external and visible means without any other contributing causes and where the injury is not self inflicted.

‘Accidental death’ means death occurring as a direct result of an accident and where death occurs within 90 days of the accident.

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What makes this cover so important?

Accidental serious injury can turn your life upside down in an instant, with loss of income, big medical bills and lengthy rehabilitation. This cover provides a lump sum payment to you or your family if you die or are seriously injured as the result of an accident. The money could be used to help you on the path to recovery from a serious accident, or to help secure your family’s financial security if you were no longer there to provide for them — the benefit could be used to help cover expenses such as the mortgage, car repayments or day to day bills.

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Will I get anything back if I cancel my cover?

If you cancel your Accidental Death & Serious Injury Policy within the first 30 days of commencement and you haven’t made a claim during that time, we’ll give you a full refund of premiums that have been paid. If you cancel your policy after 30 days, you will not get anything back because this policy is not a savings plan. However, if you have chosen a yearly payment option, we will refund you a pro rata of the unused portion.

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Who is the underwriter?

Accidental Death and Serious Injury Cover is issued by:

Hannover Life Re of Australasia Ltd (Hannover)
ABN 37 062 395 484
Level 7, 70 Phillip Street
Sydney NSW 2000

Hannover is a wholly owned subsidiary of Hannover Re and is part of the Hannover Re Group worldwide. Hannover Re is currently the third largest global life reinsurer and has a Standard and Poor's Insurer Financial Strength of AA- (Very Strong), and has maintained this rating for a number of years.

The life insurance business of Hannover has been operating in Australia since 1958, so you know you’re backed by a company you can trust.

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What if I have another question?

Simply email us at or call one of our Customer Service Specialists on 1300 377 325.

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