Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Great listening
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent customer service, I give Daniel 10 out of 10.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
explanation of the policy was very cleared and all good
was given a clear understanding of the service
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The person i spook to was good
Trusted Customer – Rated 5 out of 5
the person I spook to was good
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Immediately after accepting the cover i discovered...
Trusted Customer – Rated 2.5 out of 5
Its what I expected.
Immediately after accepting the cover I discovered that circumstances had changed so I asked for the policy to be cancelled. A few days later after a return e-mail advising that this request had been received I had a call from a person wasting my time purporting to need to stick to procedure and boring me with information that I already knew when I was busy. Clearly a ploy to save the sale but it backfired not only as I had good reason for cancelling but with this ploy I got my back up and will never deal with Real again. I live in a retirement village and will be letting my neighbours know of my experience with Real Insurance.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very impressed with the features,especially no increase in payments and also decrease in the payments after 5 years.Also the accidental benefits.
The assistant who helped me , I think his name was Joel was very informative
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great friendly service from Ash.
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Everything explained to me i was abit in upset that...
Trusted Customer – Rated 5 out of 5
Happy that my family will not have the burden of financial stress when I do eventually pass away
Everything explained to me I was abit in upset that my life insurance was declined due to once having hepatitis C when I have now been cleared of the disease, I was put in as a high risk when in actual fact I do not have the disease and no damage was done to my liver,
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Clear information and value for money with good...
Trusted Customer – Rated 5 out of 5
Been a member for many years and have insured each of my children separately as they turn 21
Clear information and value for money with good customer service. Didn't have to wait long to speak to an operator
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Spoken and explained clearly.