Life Insurance Reviews

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Read what our customers are saying

Customer service operator was excellent and so helpful...

Trusted Customer – Rated 4.5 out of 5

It's not really fair that because I had hepatitis in my past quite awhile ago that I'm not eligible for full life insurance. I have no liver damage I contracted it by means that were not my fault and my body fought it off extremely fast, you don't even ask details about the how when and why, that's disappointing that you treat ppl that way.

Customer service operator was excellent and so helpful but very disappointed that even though I took out a plan I wasn't eligible for the gift card where other insurer's I would've been

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

Policy is excellent and the money back after 12 months is fantastic

Great staff very easy and affordable

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

good

great

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

Great

Great

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Representative, ash had great phone manner - clear and...

Trusted Customer – Rated 5 out of 5

Policy is comparable to others on the market but I was swayed by the to ads

Representative, Ash had great phone manner - clear and polite language; very patient when I asked for things to be repeated or interrupted him with questions; did not use any jargon; was not patronising but very friendly and respectful; didn't hurry me or attempt to sway me; very professional

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Very simple, straightforward and quick.

Trusted Customer – Rated 5 out of 5

Very simple, straightforward and quick.

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Sandra Quinell – Rated 4 out of 5

Money was debited when it was supposed to be, which is a plus.

Initial phone conversation was very clear and concise. Took longer than expected to receive paperwork, however once received was easy to follow.

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The person that spoke with me was down to earth,...

Trusted Customer – Rated 5 out of 5

What more can I say; PERFECTO

The person that spoke with me was down to earth, understanding patient and put me at ease by also being jovial. He explained anything clearly and precisely in layman's terms as well as asking me if I had further questions. He mentioned to do all this without taking up all my time. I was impressed with the way he was able to taylor a policy to suit me perfectly.

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When i get the hard copy of the paper work i will read...

Trusted Customer – Rated 4 out of 5

they told me what I will be covered for

the people on the phone were easy to under stand

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My person was josh and he was lovely and helpful,...

Trusted Customer – Rated 5 out of 5

Very good

My person was Josh and he was lovely and helpful, easily understood and answered all questions

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Family Life Insurance

We'll pay your chosen benefit as a quick lump sum cash payment to your beneficiaries if you pass away or become terminally ill.

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1300 377 325

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