Read what our customers are saying
Rude and displeasing attitude
Rahul Paul – Rated 2.5 out of 5
claims department extremely rude
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Claire Smith – Rated 5 out of 5
The price for landlord's insurance was competitive and easy to apply for online. I hope I never have need to claim.
They are easy to deal with and offer very competitive terms. You can pay by the month at no extra cost. You can call to amend something and they are very helpful.
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Christos Kavvadas – Rated 5 out of 5
all really well i will recommend
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Incompetent
John Begg – Rated 3 out of 5
Cost effective cover with fast follow-up service through Australia Post
The agent sold me the wrong policy and I had to get it all redone again This is the first time Real has messed-up in all the years I have been with Real
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Ernest Hadley – Rated 5 out of 5
It provided what I needed at a good price
I had a question regarding one part of my recent car Insurance. of the my car Insurance. The question after some discussion was answered in a professional way.
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Excellent customer service
Narinder Sharma – Rated 5 out of 5
Gud customer service and better than other competitors.
Very gud service and comparatively with other much better.
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Excellent service
Patricia Stephens – Rated 5 out of 5
The few times that I have had to contact Real Insurance I have always had very good customer service. When I have had a claim I have had promp and compassionate responses .
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Good service
Trusted Customer – Rated 5 out of 5
Insured items dealt with efficientl
Service provision was polite and supportive
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Good service by realinsurance
Trusted Customer – Rated 4 out of 5
Good service but long time in queue before they answer
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Kimalee Williams – Rated 3 out of 5
I was told that I would receive a paper copy of the policy in the mail. Ihave not received this yet. Or for the other policies I purchased.