Read what our customers are saying
Stay away fraud warning
Trusted Customer – Rated 1 out of 5
Your staff falsified the information to create pet insurance for a dog which isn't in my care yet
Your staff falsified the information to push through a policy which should not of been created
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Joan Fell – Rated 5 out of 5
Service on phone was great--explaned things clearly-great service-.
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Very good service
Trusted Customer – Rated 5 out of 5
This is the third Real Insurance policy I have taken out and have always been happy with their proffesssional attitude and service. When making claims , I have found them both pleasant to deal with and punctual with their payments.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Explained very well by Daniel... Easy to understand. Thank you
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The phone operator was very helpful, & provided all...
Trusted Customer – Rated 5 out of 5
The phone operator was very helpful, & provided all information so I could make a well informed choice in relation to my pet policy.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very helpful and understanding
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The lady i spoke to today (sorry i don't remember her...
Trusted Customer – Rated 5 out of 5
The lady I spoke to today (sorry I don't remember her name) was amazing. She was patient while answering all of my questions. She made sure that I completely understood what I was signing up for. Based on that ladies customer service I will take out more insurance with Real Insurance and refer my friends and family.
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Great representative! great communication!
Trusted Customer – Rated 5 out of 5
Great representative! Great communication!
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Ian Andrews – Rated 4.5 out of 5
The Premium seems reasonable
We already have 3 Policies with Real Insurance. The person we spoke to was very helpful
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Great service
Trusted Customer – Rated 4 out of 5
Friendly and great service,
Great service