Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I was able to get the cover I needed.
The lovely lady who called me was very helpful.
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The gentleman i spoke with was very knowledgeable...
Trusted Customer – Rated 5 out of 5
As Insurance goes I think that I have got the best features and benefits that I could with real insurance
The gentleman I spoke with was very knowledgeable about the products and it took a lot less time than I though it would
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Explanation of services and each policy was clear and...
Trusted Customer – Rated 4.5 out of 5
I just find that being a pensioner on disability Pet Insurance is rather expensive and would not or just could not afford it if I had a family. Only that I live alone with my dog Shiloh is why I am insuring her because of the area I live n as well. eg: my daughter has a dog and children so dog insurance is simply out of her reach financially. Thankyou and regards Lori Marshall Park Ridge Qld 4125
Explanation of services and each policy was clear and consise. Very pleased with the gentleman who i spoke to. Very professional and friendly which i find very helpful and comfortable with. Pleasant to chat to.
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The lady was extremely nice and not pushy at all and...
Trusted Customer – Rated 5 out of 5
Really good
The lady was extremely nice and not pushy at all and went through the policy thoroughly but quickly as I was in a rush so I appreciated that she didn't drag on each question.
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One customer service employer seems to be more...
Trusted Customer – Rated 4 out of 5
Little bit perturbed at how much our premiums are going up each month/year.
One customer service employer seems to be more knowledgeable that the other.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
no excess was a real pull to go to real insurance - good policy
Good, received a call straight away - helpful
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Unsure how we will go if we have to claim so i will let u know then thanks
Sarah was fabulous
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good policy reasonable fees
Rep was very helpful and thorough with explaining things
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
good benefits plus a voucher
the person I was speaking to talked a little too fast
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Fairly competitive, almost went with pet insurance Australia as they cover largo
Great helpful young man