Read what our customers are saying
Excellent customer service
Alana Bruce – Rated 5 out of 5
Excellent customer service. Man I spoke to was helpful friendly and polite. Explained things clearly.
Excellent customer service. Helpful and friendly staff. Would definitely recommend Real to Family or friends.
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Efficient and friendly
Trusted Customer – Rated 4 out of 5
They are all pretty much the same
Positive attitude, good customer understanding skills
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Trusted Customer – Rated 4 out of 5
Comprehensive and competitive
Good product knowledge. Used Real as a friend recommended them. Would consider for other products
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I felt extremely pressured into agreeing to the...
Trusted Customer – Rated 1 out of 5
Does not cover as much as other policies for my older dog and is the most expensive I have come across.
I felt extremely pressured into agreeing to the policies and I wasn't able to get all the information I required until I gave my card details
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very good. And an amazing lady to help me.
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Glenda Davidson – Rated 5 out of 5
Product I chose for Oliver was ideal to suit his needs as a very young cat with years of life ahead of him.
Very helpful & professional service..excellent product knowledge ...Jamie is a very upbeat happy agent very willing to make sure I had the right product to cover my feline buddy Oliver's insurance needs.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
The agent was super friendly and genuine!
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Knowledgable and friendly service
Trusted Customer – Rated 4.5 out of 5
Little bit more expensive than other place but a $0 excess and was won over by the sales lady and her helpfulness
The lady I spoke to was lovely and knowledgeable. It was nice to speak to someone that spoke 'english' but most of all knew her product and was able to answer all of my questions.
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Trusted Customer – Rated 5 out of 5
very good services staff they are pleased to help you and very pleasant to talk to that is why wife and I have been with real insurance