Read what our customers are saying
Matthew was professional, knowledgeable and very...
Trusted Customer – Rated 5 out of 5
First pet insurance policy so maybe too early to state accurately, but sounds great.
Matthew was professional, knowledgeable and very helpful. I felt he listened to my questions and gave thorough thoughtful answers. I felt that Matthew anticipated my needs and offered a range of options. I am very happy with the service Matthew offered. A big thankyou to you Matthew.
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Tania F – Rated 5 out of 5
So far everything has been great. Easy to set up over the phone and money has been deducted with no issues.
Young man named Paul helped me with pet insurance. He was very friendly and easy to talk to, helped me with all my questions and concerns.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent cover as my dog is approaching 9 years old and some other companies will not provide cover or have limitations.
All info available on line. Quick call back with very friendly, helpful customer service.
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I hope freckles is safe now
Debra-Mary Holden – Rated 5 out of 5
Fixed my payment date to suit me better. Hopefully I clearly know all the things to do and took time to explain everything
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Efficient and friendly
Trusted Customer – Rated 4 out of 5
They are all pretty much the same
Positive attitude, good customer understanding skills
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John Singh – Rated 5 out of 5
This is our 6th real pet insurance policy over the years
Really great
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The phone operator was very helpful, & provided all...
Trusted Customer – Rated 5 out of 5
The phone operator was very helpful, & provided all information so I could make a well informed choice in relation to my pet policy.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good policy reasonable fees
Rep was very helpful and thorough with explaining things
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Great representative! great communication!
Trusted Customer – Rated 5 out of 5
Great representative! Great communication!
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Very good service
Trusted Customer – Rated 5 out of 5
This is the third Real Insurance policy I have taken out and have always been happy with their proffesssional attitude and service. When making claims , I have found them both pleasant to deal with and punctual with their payments.