Read what our customers are saying
Very fortunate to have had 'alfred' to be my customer...
Trusted Customer – Rated 5 out of 5
I'm looking forward to being a new real pet policy owner and hope to have a great experience in the utilising the benefits available
Very fortunate to have had 'Alfred' to be my customer service, very. Incise in delivery of information also in a warm welcoming manner.
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Nicky Ellis – Rated 5 out of 5
1. Speedy service 2. Answered all of my questions and concerns 3. Reasonable priced 4. Competent and knowledgable staff member took the call 5. Offered me a further product I would not of thought of asking about And this is why I rate the service 5/4
Excellent customer service operator and very knowledgable too
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I hope freckles is safe now
Debra-Mary Holden – Rated 5 out of 5
Fixed my payment date to suit me better. Hopefully I clearly know all the things to do and took time to explain everything
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent cover as my dog is approaching 9 years old and some other companies will not provide cover or have limitations.
All info available on line. Quick call back with very friendly, helpful customer service.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Seems to cover everything
Very prompt and very informative
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
First time dog owner, seems to cover all the essentials
Lovely, friendly lady. No huge sales pitch. No fuss
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John Singh – Rated 5 out of 5
This is our 6th real pet insurance policy over the years
Really great
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Fantastic services
HUI CHIN LIN – Rated 4 out of 5
Very patients and willingness to explain any doubts.
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Parry Black – Rated 5 out of 5
Very honest and helpful in advice given for product your interested in. The cooling off period gives you peace of mind and any issues that may arise. They bring to your attention. Thanks
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
The agent was super friendly and genuine!