Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Very good service
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Trusted Customer – Rated 5 out of 5
i know my pet will be alright knowing i have real pet insurance for him
yes i would recommend real to anyone who want to give there family piece of mind about anything
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Personal very pleasant and answered all my questions.
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Marlene Hurren – Rated 4 out of 5
Very expensive. I am a pensioner and I simply can not afford this product
Aleesha was extremely helpful and very pleasant to speak to.
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Pleasant person on the phone, did not know much about...
Trusted Customer – Rated 4 out of 5
Have not yet received the paperwork in the mail, so until then cannot really say I know the full ins and outs of the Premium Pet Insurance that I have purchased. On the phone the operator was not overtly knowledgeable about the product she was selling me, but always sought advice from her supervisor.
Pleasant person on the phone, did not know much about the product, but always asked her supervisor to ensure she told me the correct information in response to my questions.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
All my questions were answered and was easy to understand!
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Trusted Customer – Rated 4 out of 5
Haley was cheerful, friendly, and explained everything very well.
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The lady i spoke to today (sorry i don't remember her...
Trusted Customer – Rated 5 out of 5
The lady I spoke to today (sorry I don't remember her name) was amazing. She was patient while answering all of my questions. She made sure that I completely understood what I was signing up for. Based on that ladies customer service I will take out more insurance with Real Insurance and refer my friends and family.
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Great service
Trusted Customer – Rated 4 out of 5
Friendly and great service,
Great service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The service was excellent. The person who spoke to me was understanding informative and helpful
The service was excellent and I would recommend the service to anyone.