Real Insurance Reviews

Joanne Hillan – Rated 3.5 out of 5

just what i needed my wife uses your company for all our insurances

person spoke to was unsure of what i wanted when i rang to make the 1st payment because it did not come out of the bank. 3 times on hold

Allan Parson – Rated 1 out of 5

As per previous comment Very unhappy having to give bank details when all i wanted was a quote

I only wanted a quote but was forced to leave bank details. Was not happy with that approach.

Trusted Customer – Rated 5 out of 5

Because i'm from New Zealand, and 99% of my family live in NZ it was best for me to have this policy just incase anything happens they don't have to be stuck for cash to cover getting me back to NZ let alone all other expenses for a funeral.

Excellent service, awesome to understand everything to do with the policy. Would highly recommend to family and friends. Very friendly staff to deal with, they don't put to much preasure on you to buy into anyone of there policies. Love the whole purpose of my policy. Thanks real insurance.

judith alone – Rated 3 out of 5

It was to needs and the service was excellent in helping me out with a price I could afford

The team member who assisted me was really helpful in finding the perfect plan for my financial situation and was very polite and respectful with a good adetude

Mary Brown – Rated 5 out of 5

Help when I have run out of money

Trusted Customer – Rated 5 out of 5

I like the benefits of the plans.

Excellent advice and experience . Very knowledgeable and efficient.

Trusted Customer – Rated 5 out of 5

Rang within 1/2 hr . I missed the call and rang back . They spoke about all the scenario’s and it was good

Trusted Customer – Rated 5 out of 5

The product I purchased came well recommended by someone who had recently had need to make a claim which was handled very swiftly and with great dignity for the claimant.

I was particularly pleased with my contact Caitlin for her straight forward no nonsense explanations of all my queries. As well as the speed and ease of the transaction. She was knowledgable and did not need to put me on hold while she checked for information (I have had this happen many times with other insurers!!) Her telephone manner was very pleasant and efficient.

Very disappointed

Trusted Customer – Rated 1 out of 5

Very disappointing

I am still waiting for someone to get back to me about being over charged. After more than 6 phone calls and several emails still nothing

They good because they protect your family when you...

Trusted Customer – Rated 5 out of 5

They re really good