Real Insurance Reviews
0% of our customers are pleased with our products and services out of 0 customer reviews.
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Very helpful
Keith Wilkinson – Rated 5 out of 5
Very easy to deal with and friendly service
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Very helpful and to the point. thorough and...
Trusted Customer – Rated 5 out of 5
Value for money Better than my last insurers
Very polite young man Rang back at allocated time Made process a pleasant experience
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Automatic policy renewal is bad customer service. you...
Trusted Customer – Rated 1.5 out of 5
This says it all: "Your insurance policy will automatically renew unless you advise us otherwise prior to the policy renewal date. By updating your details you give us the authority to debit your nominated account for future payments."
Auto renewal immediately set off alarm bells. I won't proceed with the policy based on that. Too suspicious that there will be other tricks in the fine print.
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All talk
Trusted Customer – Rated 1 out of 5
Terrible. Agent kept me on the phone and asked details if when I would be free for a call backs. I gave these. I then received calls at completely different times which I could not answer. Nobody called at the time agreed.
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Wonderful customer service
Sandra Sim – Rated 5 out of 5
wonderful telephone assistance
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Trusted Customer – Rated 5 out of 5
Very happy with the explanations of how it all works. Very clear, and in a way that was very easy to understand.
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Haven'thad toclaim so there's nnothingto report
David Harvy – Rated 2.5 out of 5
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Zilch-I did it online. Preferable to speaking with a moron. They're everywhere.
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Disgusting
Ethan Peak – Rated 1 out of 5
Was happy till make a recent call
Service was shocking as customer for many years I’m about to pull all My policy’s away from real in the coming day
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Always helpful!
Trusted Customer – Rated 4.5 out of 5
I have taken out this policy because it seems fair.
I have never received anything other than friendly helpful service from Real Insurance.
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Rodney Brent – Rated 5 out of 5
Just about everything was great BUT we will see if ever I need to use the service , that is when you can really rate an insurance company
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Life Insurance
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Save up to $220 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.
If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.