Make sure you and your family are safe and your car is secure so it is not damaged further.
You will need to get details of anyone else involved i.e. full name, address, phone number, registration number, driver’s licence number and insurer.
Report the incident to the police if the law requires it to be reported.
You can lodge a claim online through our Claims Centre.
Alternatively, you can call our claims team on 13 19 48, 24 hours a day, seven days a week.
If you can’t contact us, do everything you can to prevent any further damage, including having your car towed to the nearest safe place.