If you need emergency assistance, call our 24-hour emergency line immediately.
From overseas: +61 2 8883 7078
From within Australia: 02 8883 7078
You can ask for a reverse charges call if required. Have your policy number handy when you call, so we can help you as quickly as possible.
For all emergency and non-emergency claims, download the appropriate claim form and send it to us, along with any required supporting documents. If you need help filling out your claim form, call us on +61 2 8883 7081 and we’ll be happy to help.