Veterinary treatments become more sophisticated and more expensive – making pet insurance more important than ever. Read more
15 years of award-winning insurance
At Real Insurance we pride ourselves on providing trusted service and real value to our customers, which has been recognised by 15 consecutive years of industry awards.
Understanding Pet Insurance
Other Commonly Asked Questions
How old does my pet have to be to get pet insurance?
You can insure your pet as soon as they’re eight weeks old. With our Premium and Standard Accident and Illness Covers, they also need to join before they turn nine, and before they turn sixteen for our Classic Accident and Illness Cover.
Can I continue to insure my pet as it gets older?
Absolutely. Once you have insurance for your pet, you can keep renewing your policy with us for the rest of its life, provided there is no break in your cover, with cover subject to the terms and conditions of your renewal policy.
I already have a wonderful vet. Can my pet still visit them?
Absolutely! Our pet insurance helps to cover eligible vet bills from any registered vet in Australia.
Does my pet insurance have an excess?
No, Real Pet Insurance does not have a fixed excess. Depending on the plan you choose, we reimburse up to 80% of all eligible veterinary expenses.
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- Terms, conditions, exclusions, benefit limits and sub-limits apply. A $2,000 annual condition limit applies to Classic Accident & Illness Cover. Claim for reimbursement.