Contact us
Select your product
Car Insurance
Sales
13 60 36
Service & Claims
13 19 48
24/7 Claims lodgement
International enquiries: +61 2 8867 6890
VoIP/Skype: 02 8889 9499
Email: customercare@realinsurance.com.au
New claims: NewCarClaims@realinsurance.com.au
Existing claims: ExistingCarClaims@realinsurance.com.au
Support for vulnerable customers
We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.
If you are experiencing vulnerability and would like more information on the extra care we can provide, please speak to our team on 136 036.
If you need additional assistance
-
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
- Step 1 : Contact us through your preferred National Relay Service (NRS) call channels detailed on the National Relay Service (NRS)
- Step 2 : Provide the NRS with our phone number: 136 036. For more information about the National Relay Service visit: National Relay Service (NRS)
- If you have difficulties with English and would like an interpreting service, you may consider the Translating and Interpreting Service (TIS)
- If you would like access to specialist services, or more information on how we assist customers affected by family violence, you can read our Domestic Family Violence policy
Home Insurance
Sales
13 60 36
Service & Claims
13 19 48
24/7 Claims lodgement
International enquiries: +61 2 8867 6890
VoIP/Skype: 02 8889 9499
Email: customercare@realinsurance.com.au
New claims: NewHomeClaims@realinsurance.com.au
Existing claims: ExistingHomeClaims@realinsurance.com.au
Support for vulnerable customers
We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.
If you are experiencing vulnerability and would like more information on the extra care we can provide, please speak to our team on 136 036.
If you need additional assistance
-
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
- Step 1 : Contact us through your preferred National Relay Service (NRS) call channels detailed on the National Relay Service (NRS)
- Step 2 : Provide the NRS with our phone number: 136 036. For more information about the National Relay Service visit: National Relay Service (NRS)
- If you have difficulties with English and would like an interpreting service, you may consider the Translating and Interpreting Service (TIS)
- If you would like access to specialist services, or more information on how we assist customers affected by family violence, you can read our Domestic Family Violence policy
Landlords Insurance
Sales
13 60 36
Service & Claims
13 19 48
24/7 Claims lodgement
International enquiries: +61 2 8867 6890
VoIP/Skype: 02 8889 9499
Email: customercare@realinsurance.com.au
New claims: NewHomeClaims@realinsurance.com.au
Existing claims: ExistingHomeClaims@realinsurance.com.au
Support for vulnerable customers
We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.
If you are experiencing vulnerability and would like more information on the extra care we can provide, please speak to our team on 136 036.
If you need additional assistance
-
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
- Step 1 : Contact us through your preferred National Relay Service (NRS) call channels detailed on the National Relay Service (NRS)
- Step 2 : Provide the NRS with our phone number: 136 036. For more information about the National Relay Service visit: National Relay Service (NRS)
- If you have difficulties with English and would like an interpreting service, you may consider the Translating and Interpreting Service (TIS)
- If you would like access to specialist services, or more information on how we assist customers affected by family violence, you can read our Domestic Family Violence policy
Life Insurance
Sales
1300 377 325
Support for vulnerable customers
We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.
If you are experiencing vulnerability and would like more information on the extra care we can provide, please speak to our team on 136 036.
If you need additional assistance
-
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
- Step 1 : Contact us through your preferred National Relay Service (NRS) call channels detailed on the National Relay Service (NRS)
- Step 2 : Provide the NRS with our phone number: 136 036. For more information about the National Relay Service visit: National Relay Service (NRS)
- If you have difficulties with English and would like an interpreting service, you may consider the Translating and Interpreting Service (TIS)
- If you would like access to specialist services, or more information on how we assist customers affected by family violence, you can read our Domestic Family Violence policy
Income Protection Insurance
Sales
1300 385 792
Support for vulnerable customers
We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.
If you are experiencing vulnerability and would like more information on the extra care we can provide, please speak to our team on 136 036.
If you need additional assistance
-
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
- Step 1 : Contact us through your preferred National Relay Service (NRS) call channels detailed on the National Relay Service (NRS)
- Step 2 : Provide the NRS with our phone number: 136 036. For more information about the National Relay Service visit: National Relay Service (NRS)
- If you have difficulties with English and would like an interpreting service, you may consider the Translating and Interpreting Service (TIS)
- If you would like access to specialist services, or more information on how we assist customers affected by family violence, you can read our Domestic Family Violence policy
Pet Insurance
Sales
1300 665 965
Support for vulnerable customers
We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.
If you are experiencing vulnerability and would like more information on the extra care we can provide, please speak to our team on 136 036.
If you need additional assistance
-
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
- Step 1 : Contact us through your preferred National Relay Service (NRS) call channels detailed on the National Relay Service (NRS)
- Step 2 : Provide the NRS with our phone number: 136 036. For more information about the National Relay Service visit: National Relay Service (NRS)
- If you have difficulties with English and would like an interpreting service, you may consider the Translating and Interpreting Service (TIS)
- If you would like access to specialist services, or more information on how we assist customers affected by family violence, you can read our Domestic Family Violence policy
Funeral Insurance
Sales
1300 665 287
Support for vulnerable customers
We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.
If you are experiencing vulnerability and would like more information on the extra care we can provide, please speak to our team on 136 036.
If you need additional assistance
-
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
- Step 1 : Contact us through your preferred National Relay Service (NRS) call channels detailed on the National Relay Service (NRS)
- Step 2 : Provide the NRS with our phone number: 136 036. For more information about the National Relay Service visit: National Relay Service (NRS)
- If you have difficulties with English and would like an interpreting service, you may consider the Translating and Interpreting Service (TIS)
- If you would like access to specialist services, or more information on how we assist customers affected by family violence, you can read our Domestic Family Violence policy
Travel Insurance
Sales
1300 551 513
Service & Claims
1300 551 417
24 hour Emergency Assistance:
+61 7 3305 7499 (overseas)
1800 010 075 (within Australia)
Support for vulnerable customers
We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.
If you are experiencing vulnerability and would like more information on the extra care we can provide, please speak to our team on 136 036.
If you need additional assistance
-
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
- Step 1 : Contact us through your preferred National Relay Service (NRS) call channels detailed on the National Relay Service (NRS)
- Step 2 : Provide the NRS with our phone number: 136 036. For more information about the National Relay Service visit: National Relay Service (NRS)
- If you have difficulties with English and would like an interpreting service, you may consider the Translating and Interpreting Service (TIS)
- If you would like access to specialist services, or more information on how we assist customers affected by family violence, you can read our Domestic Family Violence policy
Health Insurance
Sales
1300 953 162
Support for vulnerable customers
We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.
If you are experiencing vulnerability and would like more information on the extra care we can provide, please speak to our team on 136 036.
If you need additional assistance
-
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
- Step 1 : Contact us through your preferred National Relay Service (NRS) call channels detailed on the National Relay Service (NRS)
- Step 2 : Provide the NRS with our phone number: 136 036. For more information about the National Relay Service visit: National Relay Service (NRS)
- If you have difficulties with English and would like an interpreting service, you may consider the Translating and Interpreting Service (TIS)
- If you would like access to specialist services, or more information on how we assist customers affected by family violence, you can read our Domestic Family Violence policy
Other Products
Home loans
1800 007 722
Real Home Loans has ceased accepting new loans however we continue to service our existing customers.
Support for vulnerable customers
We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.
If you are experiencing vulnerability and would like more information on the extra care we can provide, please speak to our team on 136 036.
If you need additional assistance
-
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
- Step 1 : Contact us through your preferred National Relay Service (NRS) call channels detailed on the National Relay Service (NRS)
- Step 2 : Provide the NRS with our phone number: 136 036. For more information about the National Relay Service visit: National Relay Service (NRS)
- If you have difficulties with English and would like an interpreting service, you may consider the Translating and Interpreting Service (TIS)
- If you would like access to specialist services, or more information on how we assist customers affected by family violence, you can read our Domestic Family Violence policy