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Contact us

Car, Home, Landlords, Travel and Bicycle Insurance

Sales

Phone

Car, Home, Landlords: 13 19 48
International enquiries: +61 2 8867 6890
Monday to Friday, 8am to 7pm, AEST
Saturday, 9am to 5pm, AEST

Bicycle: 13 19 48
Monday to Friday, 8:30am to 5pm, AEST

VoIP/Skype

Car, Home, Landlords: 02 8889 9499

Email

Car, Home, Landlords: customercare@realinsurance.com.au
Travel: travelsales@realinsurance.com.au
Bike: bike@realinsurance.com.au

Update online

Update your policy details online

Mailing address

Car, Home, Contents, Landlords: Locked Bag 2010, St Leonards NSW 1590
Bike: RealBike Claims, PO Box 199, Chatswood NSW 2057

Claims

Phone

Car, Home, Landlords: 13 19 48
International enquiries: +61 2 8867 6890
24/7 Claims lodgement
Other claims enquiries Monday to Friday, 8am to 5pm, AEST

Bicycle: 13 19 48
Monday to Friday, 8:30am to 5pm, AEST

Travel: +61 2 8883 7081
Emergency claims: +61 2 8883 7078

Fax

Car: 02 8889 9552
Home, Contents, Landlords: 02 8867 6797

Email

Car: newclaims@realinsurance.com.au
Home, Contents, Landlords: homeclaims@realinsurance.com.au
Bike: bike@realinsurance.com.au
Travel: realtravelclaims@hollard.com.au

Submit online

Submit your car insurance claim online
Submit your home, contents or landlords claim online

Life, Funeral, Income Protection and Pet Insurance

Sales

Phone

Life: 1300 377 325
Pet: 1300 665 965
Funeral: 1300 665 287
Income: 1300 665 187
Monday to Friday, 8am to 8pm, AEST

Email

Life, Funeral, Income: service@reallifecover.com.au
Pet: service@realpetinsurance.com.au

Mailing address

PO Box 6728, Baulkham Hills NSW 2153

Claims

Phone

Life, Funeral, Income: 1300 307 297
Monday to Friday, 8am to 8pm, AEST

Pet: 1300 096 023
Monday to Friday, 8am to 8pm, AEST

Email

Life, Funeral, Income: claims@greenstone.com.au
Pet: service@realpetinsurance.com.au

Home Loans

Service

Real Home Loans has ceased accepting new loans, but will continue to service existing customers through our online portal and customer contact centre.

Phone

1800 012 963
Monday to Friday, 8am to 7pm, AEST (excludes public holidays)

Online Portal

Existing Customer Login