Contact us

Select your product

Car Insurance

Sales


13 19 48

Monday to Friday, 8am to 7pm, AEST
Saturday, 9am to 2pm, AEST

International: +61 2 8867 6890
VoIP/Skype: 02 8889 9499

Email: customercare@realinsurance.com.au

Mailing address: Locked Bag 2010, St Leonards NSW 1590

Claims


13 19 48

24/7 Claims lodgement

International enquiries: +61 2 8867 6890
Other claims enquiries Monday to Friday, 8am to 5pm, AEST

Email: newclaims@realinsurance.com.au

We understand that there are times when our customers may be feeling vulnerable, and we appreciate this can take on many forms such as language barriers, financial hardship, and issues and difficulties arising from domestic family violence. In these situations, we are committed to providing extra care. We recognise that these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

If you are experiencing vulnerability and would like more information on the extra care we can provide please speak to one of our team on 13 19 48. Alternatively, you can access more information, and the Domestic Family Violence policy, on the insurer, The Hollard Insurance Company’s assistance webpage (Hollard’s Domestic Family Violence Policy)

Home Insurance

Sales


13 19 48

Monday to Friday, 8am to 7pm, AEST
Saturday, 9am to 2pm, AEST

International: +61 2 8867 6890
VoIP/Skype: 02 8889 9499

Email: customercare@realinsurance.com.au

Mailing address: Locked Bag 2010, St Leonards NSW 1590

Claims


13 19 48

24/7 Claims lodgement

International enquiries: +61 2 8867 6890
Other claims enquiries Monday to Friday, 8am to 5pm, AEST

Email: homeclaims@realinsurance.com.au

We understand that there are times when our customers may be feeling vulnerable, and we appreciate this can take on many forms such as language barriers, financial hardship, and issues and difficulties arising from domestic family violence. In these situations, we are committed to providing extra care. We recognise that these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

If you are experiencing vulnerability and would like more information on the extra care we can provide please speak to one of our team on 13 19 48. Alternatively, you can access more information, and the Domestic Family Violence policy, on the insurer, The Hollard Insurance Company’s assistance webpage (Hollard’s Domestic Family Violence Policy)

Landlords Insurance

Sales


13 19 48

Monday to Friday, 8am to 7pm, AEST
Saturday, 9am to 2pm, AEST

International: +61 2 8867 6890
VoIP/Skype: 02 8889 9499

Email: customercare@realinsurance.com.au

Mailing address: Locked Bag 2010, St Leonards NSW 1590

Claims


13 19 48

24/7 Claims lodgement

International enquiries: +61 2 8867 6890
Other claims enquiries Monday to Friday, 8am to 5pm, AEST

Email: homeclaims@realinsurance.com.au

We understand that there are times when our customers may be feeling vulnerable, and we appreciate this can take on many forms such as language barriers, financial hardship, and issues and difficulties arising from domestic family violence. In these situations, we are committed to providing extra care. We recognise that these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

If you are experiencing vulnerability and would like more information on the extra care we can provide please speak to one of our team on 13 19 48. Alternatively, you can access more information, and the Domestic Family Violence policy, on the insurer, The Hollard Insurance Company’s assistance webpage (Hollard’s Domestic Family Violence Policy)

Life Insurance

Sales


1300 377 325

Monday to Friday, 8am to 8pm, AEST

Email: service@reallifecover.com.au

Mailing address: PO Box 6728, Baulkham Hills NSW 2153

Claims


1300 307 297

Monday to Friday, 8am to 8pm, AEST

Email: claims@greenstone.com.au

Income Protection Insurance

Sales


1300 665 187

Monday to Friday, 8am to 8pm, AEST

Email: service@reallifecover.com.au

Mailing address: PO Box 6728, Baulkham Hills NSW 2153

Claims


1300 307 297

Monday to Friday, 8am to 8pm, AEST

Email: claims@greenstone.com.au

Pet Insurance

Sales


1300 665 965

Monday to Friday, 8am to 8pm, AEST
Saturday, 9am to 2pm, AEST

Email: service@realpetinsurance.com.au

Mailing address: PO Box 6728, Baulkham Hills NSW 2153

Claims


1300 096 023

Monday to Friday, 8am to 8pm, AEST

Email: service@realpetinsurance.com.au

Funeral Insurance

Sales


1300 665 287

Monday to Friday, 8am to 8pm, AEST

Email: service@reallifecover.com.au

Mailing address: PO Box 6728, Baulkham Hills NSW 2153

Claims

1300 307 297

Monday to Friday, 8am to 8pm, AEST

Email: claims@greenstone.com.au

Travel Insurance

Sales


13 19 48

Monday to Friday, 9am to 5pm, AEST

International: +61 2 8867 6890
VoIP/Skype: 02 8889 9499

Email: travelsales@realinsurance.com.au

Mailing address: Locked Bag 2010, St Leonards NSW 1590

Claims

02 8883 7081

24/7 Claims lodgement
Monday to Friday, 9am to 5pm, AEST

International: +61 2 8883 7081
Emergency claims: +61 2 8883 7078

Email: realtravelclaims@hollard.com.au

We understand that there are times when our customers may be feeling vulnerable, and we appreciate this can take on many forms such as language barriers, financial hardship, and issues and difficulties arising from domestic family violence. In these situations, we are committed to providing extra care. We recognise that these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

If you are experiencing vulnerability and would like more information on the extra care we can provide please speak to one of our team on 13 19 48. Alternatively, you can access more information, and the Domestic Family Violence policy, on the insurer, The Hollard Insurance Company’s assistance webpage (Hollard’s Domestic Family Violence Policy)

Bike Insurance

Sales


1300 277 002

Monday to Friday, 8:30am to 5pm, AEST

Email: bike@realinsurance.com.au

Mailing address: RealBike Claims, PO Box 199, Chatswood NSW 2057

Claims

1300 277 002

Monday to Friday, 8:30am to 5pm, AEST

International enquiries: +61 2 8074 3190

Email: bike@realinsurance.com.au

We understand that there are times when our customers may be feeling vulnerable, and we appreciate this can take on many forms such as language barriers, financial hardship, and issues and difficulties arising from domestic family violence. In these situations, we are committed to providing extra care. We recognise that these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

If you are experiencing vulnerability and would like more information on the extra care we can provide please speak to one of our team on 13 19 48. Alternatively, you can access more information, and the Domestic Family Violence policy, on the insurer, The Hollard Insurance Company’s assistance webpage (Hollard’s Domestic Family Violence Policy)

Other Products

Home loans


1800 007 722

8am to 7pm Monday to Friday (Sydney time) excluding public holidays.

Real Home Loans has ceased accepting new loans, but will continue to service existing customers.