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Real Roadside Assistance™

When you own a car, unexpected motoring hazards are a part of life. Add Real Roadside Assistance™ to your car insurance, and enjoy 24/7 emergency automotive assistance Australia-wide.

We’ve all been there. The car won’t start. You’ve lost the keys. Or just run out of petrol. These things are not only inconvenient but can be costly if you’re not covered.

By adding Real Roadside Assistance™ to your Real Car Insurance policy, you’ll get:

  • A jump start or a replacement battery installed1 after breakdown
  • Your spare tyre fitted or transport of your car to the closest tyre outlet
  • Any breakdown-related minor roadside repairs2
  • $50 towards locked or lost key replacement or locksmith
  • Towing up to 100km within a capital city or major town
  • Delivery of emergency petrol to get you to the closest petrol station3

Add Real Roadside Assistance™

Get a Quote in Minutes

Real roadside assistance, real easy

Real Roadside Assistance™ is an affordable, Optional Extra that covers you in the event of common motoring hazards like engine trouble, flat batteries, and lost keys.

We know that motoring emergencies happen when you least expect them. That’s why Real Roadside Assistance™ is there, when you need it – rail, hail or shine.

Add Real Roadside Assistance™ to your policy

Getting Real Roadside Assistance™ is easy.

First, get a quote for Real Car Insurance, and then select Real Roadside Assistance™ from our range of Optional Extras. You can get a quote in minutes online.

Or if you prefer, you can call us on 13 19 48.

Add Real Roadside Assistance™

Get a Quote in Minutes

You can also to add Real Roadside Assistance™ to your existing policy at any time during your current policy period. All you need to do is give us a call on 13 19 48.

Real Roadside Assistance™ is available with:

Real Roadside Assistance is one of the range of Optional Extras – like extended Hire Car Cover or excess free Windscreen Cover – that can be added to your Real Car Insurance policy for even greater protection against bumps, bangs and breakdowns.

Need Help Deciding?

Cover Options & Optional Extras Q&A

Find fast answers to commonly asked Cover Options and Optional Extras here.

This is a summary only, please consider the Product Disclosure Statement to ensure the product is right for you.

Real Roadside Assistance™ is provided by Digicall Assist Pty Ltd. ABN 92 152 605 340.

To find out more, read the Real Roadside Assistance™ Terms and Conditions.


Read what our customers are saying

Customer review

Linh Lu - Rated 5 out of 5

Quick and prompt services

Customer review

Trusted Customer - Rated 5 out of 5

Very good customer service

Customer review

Ahmed Ali - Rated 4 out of 5

Good customer service

Customer review

Robert Codell - Rated 5 out of 5

Very good - no problems with anything a good price also after reducing insured value.

Customer review

Kathryn Spencer - Rated 5 out of 5

Excellent

Customer review

Donna Jones - Rated 5 out of 5

My car was ridden off during the latest hail storm i had to go to the hail assessment centre,they were very professional and caring,i had my hire car bought to my front door and my claim was paid out in the...

Easy sign up and good price

Trusted Customer - Rated 4 out of 5

Vehicle insurance sign up was pleasant and easy over phone, couldn't be done online for my particular situation.

So quick and easy

Julie Baker - Rated 5 out of 5

Easy and foolproof. buying online all pages/sections worked first time.price great. thanks.

Great so far

Dale Taylor - Rated 5 out of 5

Online quote and cover process is very simple and easy to use. and great options for vehicles that are not frequently used.

Highly recommended.

Trusted Customer - Rated 5 out of 5

Highly recommended.

Trusted insurer

Trusted Customer - Rated 5 out of 5

As compared to market and in particular those who are underwritten by auto and general, real insurance treats it’s customers with relevance and with genuine lower cost insurance.

Customer review

Hui Jiang - Rated 5 out of 5

Simple to renew, value for money paid

Customer review

Trusted Customer - Rated 4 out of 5

Good customer service !

Customer review

Jason Rowland - Rated 5 out of 5

Just good pricing and easy set up

Customer review

Marc Hancock - Rated 5 out of 5

Great customer service when i had an enquiry over the phone. also found the web site easy to navigate.

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Customers rate us

Rated 4.4/5 from 363 Reviews


  1. If your battery is flat we arrange for a jump start or coordinate a replacement battery if required. We do not cover the cost of the replacement battery but we can arrange the supply as part of our service.
  2. The cost of repairs, including labour and any required parts, will be your responsibility.
  3. If you drive an LPG fuelled vehicle, we will arrange for the towing of your vehicle to the nearest petrol station. The delivery is free, and the maximum value of fuel provided is $10.