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Real Roadside Assistance™

When you own a car, unexpected motoring hazards are a part of life. Add Real Roadside Assistance™ to your car insurance, and enjoy 24/7 emergency automotive assistance Australia-wide.

We’ve all been there. The car won’t start. You’ve lost the keys. Or just run out of petrol. These things are not only inconvenient but can be costly if you’re not covered.

By adding Real Roadside Assistance™ to your Real Car Insurance policy, you’ll get:

  • A jump start or a replacement battery installed1 after breakdown
  • Your spare tyre fitted or transport of your car to the closest tyre outlet
  • Any breakdown-related minor roadside repairs2
  • $50 towards locked or lost key replacement or locksmith
  • Towing up to 100km within a capital city or major town
  • Delivery of emergency petrol to get you to the closest petrol station3

Add Real Roadside Assistance™

Get a Quote in Minutes

Real roadside assistance, real easy

Real Roadside Assistance™ is an affordable, Optional Extra that covers you in the event of common motoring hazards like engine trouble, flat batteries, and lost keys.

We know that motoring emergencies happen when you least expect them. That’s why Real Roadside Assistance™ is there, when you need it – rail, hail or shine.

Add Real Roadside Assistance™ to your policy

Getting Real Roadside Assistance™ is easy.

First, get a quote for Real Car Insurance, and then select Real Roadside Assistance™ from our range of Optional Extras. You can get a quote in minutes online.

Or if you prefer, you can call us on 13 19 48.

Add Real Roadside Assistance™

Get a Quote in Minutes

You can also to add Real Roadside Assistance™ to your existing policy at any time during your current policy period. All you need to do is give us a call on 13 19 48.

Real Roadside Assistance™ is available with:

Real Roadside Assistance is one of the range of Optional Extras – like extended Hire Car Cover or excess free Windscreen Cover – that can be added to your Real Car Insurance policy for even greater protection against bumps, bangs and breakdowns.

Need Help Deciding?

Cover Options & Optional Extras Q&A

Find fast answers to commonly asked Cover Options and Optional Extras here.

This is a summary only, please consider the Product Disclosure Statement to ensure the product is right for you.

Real Roadside Assistance™ is provided by Digicall Assist Pty Ltd. ABN 92 152 605 340.

To find out more, read the Real Roadside Assistance™ Terms and Conditions.


Read what our customers are saying

Customer review

Alexander Parr - Rated 5 out of 5

Friendly helpful knowledgeable

Customer review

Stuart Smith - Rated 5 out of 5

Excellent package prices saved me a lot of money

Customer review

Thomas Lacey - Rated 4 out of 5

Cancelled insurance on rodeo & reinsurance on ford territory

Easy to use

Trusted Customer - Rated 4 out of 5

The web site was easy to navigate through & understand the policy

Customer review

Roger Lempriere - Rated 5 out of 5

Very good quote. exactly what i wanted.

Customer review

Mark Mckinnon - Rated 4 out of 5

Good website

Customer review

Trusted Customer - Rated 5 out of 5

Great service from the start...

Best quoted price

Georgia - Rated 4 out of 5

No wait times when calling and staff are very helpful

Good products, good service. it's very real..!

Aydin Akdeniz - Rated 5 out of 5

Perfect customer relations. very helpful with suggesting extra cover and pay as you drive feature. the rep was very human.

Customer review

Rahul Saini - Rated 5 out of 5

Excellent services

Customer review

Akash Saxena - Rated 4 out of 5

Good service & i will recommend to friends

Customer review

Jaime-Leah Tinen - Rated 5 out of 5

Easy online sign up, excellent coverage and a great price

Customer review

Chessui Attard - Rated 5 out of 5

Very friendly and easy to work with when working through claims and other services

Exceptional customer service

Trusted Customer - Rated 5 out of 5

Exceptional customer service, so easy to deal with and completed my insurance needs easily and quickly!

You were there when i needed it

Edgar Rios - Rated 5 out of 5

Service is good compared with other companies

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Customers rate us

Rated 4.4/5 from 498 Reviews


  1. If your battery is flat we arrange for a jump start or coordinate a replacement battery if required. We do not cover the cost of the replacement battery but we can arrange the supply as part of our service.
  2. The cost of repairs, including labour and any required parts, will be your responsibility.
  3. If you drive an LPG fuelled vehicle, we will arrange for the towing of your vehicle to the nearest petrol station. The delivery is free, and the maximum value of fuel provided is $10.