Close

Real Roadside Assistance™

When you own a car, unexpected motoring hazards are a part of life. Add Real Roadside Assistance™ to your car insurance, and enjoy 24/7 emergency automotive assistance Australia-wide.

We’ve all been there. The car won’t start. You’ve lost the keys. Or just run out of petrol. These things are not only inconvenient but can be costly if you’re not covered.

By adding Real Roadside Assistance™ to your Real Car Insurance policy, you’ll get:

  • A jump start or a replacement battery installed1 after breakdown
  • Your spare tyre fitted or transport of your car to the closest tyre outlet
  • Any breakdown-related minor roadside repairs2
  • $50 towards locked or lost key replacement or locksmith
  • Towing up to 100km within a capital city or major town
  • Delivery of emergency petrol to get you to the closest petrol station3

Add Real Roadside Assistance™

Get a Quote in Minutes

Real roadside assistance, real easy

Real Roadside Assistance™ is an affordable, Optional Extra that covers you in the event of common motoring hazards like engine trouble, flat batteries, and lost keys.

We know that motoring emergencies happen when you least expect them. That’s why Real Roadside Assistance™ is there, when you need it – rail, hail or shine.

Add Real Roadside Assistance™ to your policy

Getting Real Roadside Assistance™ is easy.

First, get a quote for Real Car Insurance, and then select Real Roadside Assistance™ from our range of Optional Extras. You can get a quote in minutes online.

Or if you prefer, you can call us on 13 19 48.

Add Real Roadside Assistance™

Get a Quote in Minutes

You can also to add Real Roadside Assistance™ to your existing policy at any time during your current policy period. All you need to do is give us a call on 13 19 48.

Real Roadside Assistance™ is available with:

Real Roadside Assistance is one of the range of Optional Extras – like extended Hire Car Cover or excess free Windscreen Cover – that can be added to your Real Car Insurance policy for even greater protection against bumps, bangs and breakdowns.

Need Help Deciding?

Cover Options & Optional Extras Q&A

Find fast answers to commonly asked Cover Options and Optional Extras here.

This is a summary only, please consider the Product Disclosure Statement to ensure the product is right for you.

Real Roadside Assistance™ is provided by Digicall Assist Pty Ltd. ABN 92 152 605 340.

To find out more, read the Real Roadside Assistance™ Terms and Conditions.


Read what our customers are saying

Real insurance looks after their customers.

Kate Carter - Rated 5 out of 5

Always friendly, patient and polite! very competitive prices.

Hail damage claim

David Garratt - Rated 5 out of 5

Real wrote the car off paid the agreed amount in 3days i have purchased 3rd party insurance from real since

Customer review

Trusted Customer - Rated 5 out of 5

Flexible price and website quiet friendly.

Easy and efficient service.

Trusted Customer - Rated 5 out of 5

Simple process to obtain car insurance with a good selection of options.

Good value.

Trusted Customer - Rated 5 out of 5

Simple and efficient.

Quick and easy

Trusted Customer - Rated 5 out of 5

Quick and responsive customer service rep continued to confirm details throughout the entire call

Customer review

Trusted Customer - Rated 4 out of 5

Efficient & friendly. was able to answer all queries relating to transfer to new vehicle!

Good service

Brendon Glover - Rated 5 out of 5

Easy to deal with and over the phone great service thankyou

The online process was easy and quick.

Trusted Customer - Rated 5 out of 5

The online process was easy and quick.

Really straight forward and fast.

Jared - Rated 5 out of 5

Really straight forward and fast.

Great service.

Trusted Customer - Rated 5 out of 5

The matter was dealt with very quickly and professionally.

Customer review

Trusted Customer - Rated 5 out of 5

Simple and easy to find appropriate pack of car insurance.

Customer review

Trusted Customer - Rated 4 out of 5

Value for money insurance policy.

Customer review

Trusted Customer - Rated 4 out of 5

Yes i would recommend "real"

Good company to deal with

Trusted Customer - Rated 5 out of 5

Great and easy site to use. options available to complete form without having to start from the beginning.

Powered by Feefo

Customers rate us

Rated 4.3/5 from 414 Reviews


  1. If your battery is flat we arrange for a jump start or coordinate a replacement battery if required. We do not cover the cost of the replacement battery but we can arrange the supply as part of our service.
  2. The cost of repairs, including labour and any required parts, will be your responsibility.
  3. If you drive an LPG fuelled vehicle, we will arrange for the towing of your vehicle to the nearest petrol station. The delivery is free, and the maximum value of fuel provided is $10.