Real Roadside Assistance™

When you own a car, unexpected motoring hazards are a part of life. Add Real Roadside Assistance™ to your car insurance, and enjoy 24/7 emergency automotive assistance Australia-wide.

We’ve all been there. The car won’t start. You’ve lost the keys. Or just run out of petrol. These things are not only inconvenient but can be costly if you’re not covered.

By adding Real Roadside Assistance™ to your Real Car Insurance policy, you’ll get:

  • A jump start or a replacement battery installed1 after breakdown
  • Your spare tyre fitted or transport of your car to the closest tyre outlet
  • Any breakdown-related minor roadside repairs2
  • $50 towards locked or lost key replacement or locksmith
  • Towing up to 100km within a capital city or major town
  • Delivery of emergency petrol to get you to the closest petrol station3

Add Real Roadside Assistance™

Get a Quote in Minutes

Real roadside assistance, real easy

Real Roadside Assistance™ is an affordable, Optional Extra that covers you in the event of common motoring hazards like engine trouble, flat batteries, and lost keys.

We know that motoring emergencies happen when you least expect them. That’s why Real Roadside Assistance™ is there, when you need it – rail, hail or shine.

Add Real Roadside Assistance™ to your policy

Getting Real Roadside Assistance™ is easy.

First, get a quote for Real Car Insurance, and then select Real Roadside Assistance™ from our range of Optional Extras. You can get a quote in minutes online.

Or if you prefer, you can call us on 13 19 48.

Add Real Roadside Assistance™

Get a Quote in Minutes

You can also to add Real Roadside Assistance™ to your existing policy at any time during your current policy period. All you need to do is give us a call on 13 19 48.

Real Roadside Assistance™ is available with:

Real Roadside Assistance is one of the range of Optional Extras – like extended Hire Car Cover or excess free Windscreen Cover – that can be added to your Real Car Insurance policy for even greater protection against bumps, bangs and breakdowns.

Need Help Deciding?

Cover Options & Optional Extras Q&A

Find fast answers to commonly asked Cover Options and Optional Extras here.

This is a summary only, please consider the Product Disclosure Statement to ensure the product is right for you.

Real Roadside Assistance™ is provided by Digicall Assist Pty Ltd. ABN 92 152 605 340.

To find out more, read the Real Roadside Assistance™ Terms and Conditions.

Read what our customers are saying

Customer review

Stevie Smith - Rated 5 out of 5

Polite and able to help with my enquiry

Friendly easy service

Bobby-Jane Balmer-Allen - Rated 5 out of 5

The young man who dealt with my ph call was very friendly professional and knew everything i needed to know and asked.

Customer review

Lianne Baker - Rated 5 out of 5

Service i got was really great, helpful, polite,knowledgeable that is why i have brought more business to real.

Customer review

Francisco Vytingco - Rated 4 out of 5

Prompt service. cheaper policy i got for my car

Customer review

Marietta Baghdassarian - Rated 5 out of 5

Very well mannered and helpful and happy to talk to a real person

Customer review

Hitesh Chandra - Rated 4 out of 5


Customer review

Patricia Panetta - Rated 5 out of 5


Customer review

Hayley Buchanan - Rated 4 out of 5

All good quick and easy wouldn't mind if it was a bit cheaper

Highly recommended

John Goldman - Rated 5 out of 5

I’ve been with real insurance now for a few years this is our third car insured with real insurance an easy web sight to use and also gives you the option to nominate your klm and you can clearly see how much your...

Customer review

Jieqiong Chen - Rated 5 out of 5


Customer review

Jieqiong Chen - Rated 5 out of 5


"main driver", not my personalised

Gail Fay - Rated 5 out of 5

Good except the mailed docs were addressed to "main driver" rather than my name.

Excellent customer service

Trusted Customer - Rated 5 out of 5

Customer service officer was very helpful and informative

Customer review

Joseph Gelonesi - Rated 4 out of 5

Efficient and polite

Customer review

Trusted Customer - Rated 4 out of 5

Friendly service, answered questions and was patient

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Customers rate us

Rated 4.4/5 from 264 Reviews

  1. If your battery is flat we arrange for a jump start or coordinate a replacement battery if required. We do not cover the cost of the replacement battery but we can arrange the supply as part of our service.
  2. The cost of repairs, including labour and any required parts, will be your responsibility.
  3. If you drive an LPG fuelled vehicle, we will arrange for the towing of your vehicle to the nearest petrol station. The delivery is free, and the maximum value of fuel provided is $10.