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Real Roadside Assistance™

When you own a car, unexpected motoring hazards are a part of life. Add Real Roadside Assistance™ to your car insurance, and enjoy 24/7 emergency automotive assistance Australia-wide.

We’ve all been there. The car won’t start. You’ve lost the keys. Or just run out of petrol. These things are not only inconvenient but can be costly if you’re not covered.

By adding Real Roadside Assistance™ to your Real Car Insurance policy, you’ll get:

  • A jump start or a replacement battery installed1 after breakdown
  • Your spare tyre fitted or transport of your car to the closest tyre outlet
  • Any breakdown-related minor roadside repairs2
  • $50 towards locked or lost key replacement or locksmith
  • Towing up to 100km within a capital city or major town
  • Delivery of emergency petrol to get you to the closest petrol station3

Add Real Roadside Assistance™

Get a Quote in Minutes

Real roadside assistance, real easy

Real Roadside Assistance™ is an affordable, Optional Extra that covers you in the event of common motoring hazards like engine trouble, flat batteries, and lost keys.

We know that motoring emergencies happen when you least expect them. That’s why Real Roadside Assistance™ is there, when you need it – rail, hail or shine.

Add Real Roadside Assistance™ to your policy

Getting Real Roadside Assistance™ is easy.

First, get a quote for Real Car Insurance, and then select Real Roadside Assistance™ from our range of Optional Extras. You can get a quote in minutes online.

Or if you prefer, you can call us on 13 19 48.

Add Real Roadside Assistance™

Get a Quote in Minutes

You can also to add Real Roadside Assistance™ to your existing policy at any time during your current policy period. All you need to do is give us a call on 13 19 48.

Real Roadside Assistance™ is available with:

Real Roadside Assistance is one of the range of Optional Extras – like extended Hire Car Cover or excess free Windscreen Cover – that can be added to your Real Car Insurance policy for even greater protection against bumps, bangs and breakdowns.

Need Help Deciding?

Cover Options & Optional Extras Q&A

Find fast answers to commonly asked Cover Options and Optional Extras here.

This is a summary only, please consider the Product Disclosure Statement to ensure the product is right for you.

Real Roadside Assistance™ is provided by Digicall Assist Pty Ltd. ABN 92 152 605 340.

To find out more, read the Real Roadside Assistance™ Terms and Conditions.


Read what our customers are saying

Customer review

Rajesh Thakur - Rated 5 out of 5

Good service. no long wait on phone

Customer review

Trusted Customer - Rated 4 out of 5

Good service.

Customer review

Trusted Customer - Rated 5 out of 5

Quick service, very helpful!

Excellent customer service

Jad Vulic - Rated 5 out of 5

Excellent customer service

Right from the beginning it was a smooth and...

Peter Shaw - Rated 5 out of 5

Brayden was very prompt and efficient.

Couldn't recommend enough

Trusted Customer - Rated 5 out of 5

I thought the service was fantastic every time i called. i spoke to 4 different people as i ended up with a complex issue, but each time was always a warm friendly person on the other side of the line helping me...

Customer review

Brian Cottam - Rated 5 out of 5

Very helpful and friendly

Customer review

Trusted Customer - Rated 5 out of 5

I had an inquiry to refund /year total charge & charge me only by monthly, refund came through easily & the help desk was very professional.

Customer review

Robert Angelo - Rated 4 out of 5

I have found the on line system easy to follow ,that's why i've got 2 cars and house and contents with real,i have recommended several people to try your service

Very good it’s the beast

Adam Hassan - Rated 5 out of 5

Very good it’s the beast

Quick and easy

Trusted Customer - Rated 4 out of 5

Easy to use and prompt

Customer review

Trusted Customer - Rated 5 out of 5

The consultant was professional, friendly and very patient with all of our questions and went through each option available to helpwe were only too happy to purchase our second policy with real insurance and are...

The best insurance company in australia

Samah Issa - Rated 5 out of 5

Friendly staff fast services and very good choice i have been make it for my family safety

Customer review

Gregorio Baldedara - Rated 4 out of 5

The online service is straight forward. i was able to have a quote and have my insurance in a few straight forward questions. the best thing is when i print out the certificate of insurance , they provide the...

Cheap & competitive

Kaitlyn Summer - Rated 5 out of 5

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Customers rate us

Rated 4.4/5 from 308 Reviews


  1. If your battery is flat we arrange for a jump start or coordinate a replacement battery if required. We do not cover the cost of the replacement battery but we can arrange the supply as part of our service.
  2. The cost of repairs, including labour and any required parts, will be your responsibility.
  3. If you drive an LPG fuelled vehicle, we will arrange for the towing of your vehicle to the nearest petrol station. The delivery is free, and the maximum value of fuel provided is $10.