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Real Roadside Assistance™

When you own a car, unexpected motoring hazards are a part of life. Add Real Roadside Assistance™ to your car insurance, and enjoy 24/7 emergency automotive assistance Australia-wide.

We’ve all been there. The car won’t start. You’ve lost the keys. Or just run out of petrol. These things are not only inconvenient but can be costly if you’re not covered.

By adding Real Roadside Assistance™ to your Real Car Insurance policy, you’ll get:

  • A jump start or a replacement battery installed1 after breakdown
  • Your spare tyre fitted or transport of your car to the closest tyre outlet
  • Any breakdown-related minor roadside repairs2
  • $50 towards locked or lost key replacement or locksmith
  • Towing up to 100km within a capital city or major town
  • Delivery of emergency petrol to get you to the closest petrol station3

Add Real Roadside Assistance™

Get a Quote in Minutes

Real roadside assistance, real easy

Real Roadside Assistance™ is an affordable, Optional Extra that covers you in the event of common motoring hazards like engine trouble, flat batteries, and lost keys.

We know that motoring emergencies happen when you least expect them. That’s why Real Roadside Assistance™ is there, when you need it – rail, hail or shine.

Add Real Roadside Assistance™ to your policy

Getting Real Roadside Assistance™ is easy.

First, get a quote for Real Car Insurance, and then select Real Roadside Assistance™ from our range of Optional Extras. You can get a quote in minutes online.

Or if you prefer, you can call us on 13 19 48.

Add Real Roadside Assistance™

Get a Quote in Minutes

You can also to add Real Roadside Assistance™ to your existing policy at any time during your current policy period. All you need to do is give us a call on 13 19 48.

Real Roadside Assistance™ is available with:

Real Roadside Assistance is one of the range of Optional Extras – like extended Hire Car Cover or excess free Windscreen Cover – that can be added to your Real Car Insurance policy for even greater protection against bumps, bangs and breakdowns.

Need Help Deciding?

Cover Options & Optional Extras Q&A

Find fast answers to commonly asked Cover Options and Optional Extras here.

This is a summary only, please consider the Product Disclosure Statement to ensure the product is right for you.

Real Roadside Assistance™ is provided by Digicall Assist Pty Ltd. ABN 92 152 605 340.

To find out more, read the Real Roadside Assistance™ Terms and Conditions.


Read what our customers are saying

Customer review

Noel Hyland - Rated 4 out of 5

Very informative and helpful service provided in a polite manner

Customer review

Raed Gando - Rated 5 out of 5

Excellent service

Great service

Ibrahim Hamoui - Rated 5 out of 5

Very professional thank you

Excellent and thorough service with competitive...

Lester Rundle - Rated 5 out of 5

Sam was extremely helpful and very thorough in following through with our requirements to make some significant changes to three of our policies. very good attention to detail.

Customer review

Trusted Customer - Rated 5 out of 5

Quick and easy over the phone service and by far the better value for money.

Customer review

Giorgio Marrama - Rated 4 out of 5

They were fast, good and competitive

Customer review

Robert John Gracey - Rated 5 out of 5

Good service from person on phone an good prices

Great service

Trusted Customer - Rated 5 out of 5

Amazing

Prompt service

Trusted Customer - Rated 5 out of 5

After many phone calls & email my customer service person was very helpful & made sure she called me back when she said she would

Good improve in service, especially with long...

Trusted Customer - Rated 4 out of 5

Looking more after there long time customers

Definately use again ,very impressed no hassles...

Tania Jay - Rated 5 out of 5

Easy and no trouble to apply

Customer review

Trusted Customer - Rated 5 out of 5

Excellent service, very efficient and polite

Easy to apply

David Cunningham - Rated 4 out of 5

Easy to apply no stress

Customer review

Megan Halliwell - Rated 5 out of 5

Price & value much better than other providers.

Customer review

Trusted Customer - Rated 5 out of 5

Great experience

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Customers rate us

Rated 4.4/5 from 217 Reviews


  1. If your battery is flat we arrange for a jump start or coordinate a replacement battery if required. We do not cover the cost of the replacement battery but we can arrange the supply as part of our service.
  2. The cost of repairs, including labour and any required parts, will be your responsibility.
  3. If you drive an LPG fuelled vehicle, we will arrange for the towing of your vehicle to the nearest petrol station. The delivery is free, and the maximum value of fuel provided is $10.