Real Roadside Assistance™

When you own a car, unexpected motoring hazards are a part of life. Add Real Roadside Assistance™ to your car insurance, and enjoy 24/7 emergency automotive assistance Australia-wide.

We’ve all been there. The car won’t start. You’ve lost the keys. Or just run out of petrol. These things are not only inconvenient but can be costly if you’re not covered.

By adding Real Roadside Assistance™ to your Real Car Insurance policy, you’ll get:

  • A jump start or a replacement battery installed1 after breakdown
  • Your spare tyre fitted or transport of your car to the closest tyre outlet
  • Any breakdown-related minor roadside repairs2
  • $50 towards locked or lost key replacement or locksmith
  • Towing up to 100km within a capital city or major town
  • Delivery of emergency petrol to get you to the closest petrol station3

Add Real Roadside Assistance™

Get a Quote in Minutes

Real roadside assistance, real easy

Real Roadside Assistance™ is an affordable, Optional Extra that covers you in the event of common motoring hazards like engine trouble, flat batteries, and lost keys.

We know that motoring emergencies happen when you least expect them. That’s why Real Roadside Assistance™ is there, when you need it – rail, hail or shine.

Add Real Roadside Assistance™ to your policy

Getting Real Roadside Assistance™ is easy.

First, get a quote for Real Car Insurance, and then select Real Roadside Assistance™ from our range of Optional Extras. You can get a quote in minutes online.

Or if you prefer, you can call us on 13 19 48.

Add Real Roadside Assistance™

Get a Quote in Minutes

You can also to add Real Roadside Assistance™ to your existing policy at any time during your current policy period. All you need to do is give us a call on 13 19 48.

Real Roadside Assistance™ is available with:

Real Roadside Assistance is one of the range of Optional Extras – like extended Hire Car Cover or excess free Windscreen Cover – that can be added to your Real Car Insurance policy for even greater protection against bumps, bangs and breakdowns.

Need Help Deciding?

Cover Options & Optional Extras Q&A

Find fast answers to commonly asked Cover Options and Optional Extras here.

This is a summary only, please consider the Product Disclosure Statement to ensure the product is right for you.

Real Roadside Assistance™ is provided by Digicall Assist Pty Ltd. ABN 92 152 605 340.

To find out more, read the Real Roadside Assistance™ Terms and Conditions.

Read what our customers are saying

Customer review

Trusted Customer - Rated 4 out of 5

Rates are very competitive and their service is great.

Customer review

Anton Ward - Rated 4 out of 5

Straight forward.

Good for new customers, terrible loyalty towards existing customers

Iain Mccann - Rated 4 out of 5

I originally phoned just to change the vehicle insured only to be told the premium would cost more since it wasn’t a new policy purchased online. it was cheaper and easier to cancel the existing policy and start a...

Customer review

Alan Kirk - Rated 4 out of 5

Quick and straightforward to purchase the cover i required

Great service, terrible renewal policy

Trusted Customer - Rated 3 out of 5

The lady i spoke with on the phone was professional & courteous. i cannot fault their customer service (that said, i have never had to make a claim). however, i resent having to cancel my policy each year and...

Customer review

Dau Ajak - Rated 5 out of 5

They do the best service

Customer review

Emma Gilbert - Rated 4 out of 5

I have had a few policies with real and its always been easy

Super good

Suraj Sudhakar - Rated 5 out of 5

One of the best insurance company who can do anything to convince customers very good

Customer review

Van Hung Nguyen - Rated 5 out of 5

I like the fast service ; correcterly and very good .

Customer review

Kersi Bhesania - Rated 4 out of 5

They were very polite,& helped in setting up the policy.

Customer review

Trusted Customer - Rated 4 out of 5

The person spoke clearly and explained things clearly and patiently. he made the process of working out my insurance needs easier.

Easy online purchase

Trusted Customer - Rated 5 out of 5

Isn't too early for a rating. unless you wanted me to rate the online purchase experience. in that case it was great purchasing the insurance was smooth. thank you.

Customer review

Sean Jacobs - Rated 5 out of 5

The girls that i was talking to were such a great help

Very satisfied customer.

Peter Aiavao - Rated 5 out of 5

The sales rep knew exactly what my needs were and was always supportive throughout the process. i was very happy in the timely way it took to complete the process.

Excellent value and professional service.

Jerzy Marzec - Rated 5 out of 5

Big yes.

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Customers rate us

Rated 4.4/5 from 179 Reviews

  1. If your battery is flat we arrange for a jump start or coordinate a replacement battery if required. We do not cover the cost of the replacement battery but we can arrange the supply as part of our service.
  2. The cost of repairs, including labour and any required parts, will be your responsibility.
  3. If you drive an LPG fuelled vehicle, we will arrange for the towing of your vehicle to the nearest petrol station. The delivery is free, and the maximum value of fuel provided is $10.