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Real Roadside Assistance™

When you own a car, unexpected motoring hazards are a part of life. Add Real Roadside Assistance™ to your car insurance, and enjoy 24/7 emergency automotive assistance Australia-wide.

We’ve all been there. The car won’t start. You’ve lost the keys. Or just run out of petrol. These things are not only inconvenient but can be costly if you’re not covered.

By adding Real Roadside Assistance™ to your Real Car Insurance policy, you’ll get:

  • A jump start or a replacement battery installed1 after breakdown
  • Your spare tyre fitted or transport of your car to the closest tyre outlet
  • Any breakdown-related minor roadside repairs2
  • $50 towards locked or lost key replacement or locksmith
  • Towing up to 100km within a capital city or major town
  • Delivery of emergency petrol to get you to the closest petrol station3

Add Real Roadside Assistance™

Get a Quote in Minutes

Real roadside assistance, real easy

Real Roadside Assistance™ is an affordable, Optional Extra that covers you in the event of common motoring hazards like engine trouble, flat batteries, and lost keys.

We know that motoring emergencies happen when you least expect them. That’s why Real Roadside Assistance™ is there, when you need it – rail, hail or shine.

Add Real Roadside Assistance™ to your policy

Getting Real Roadside Assistance™ is easy.

First, get a quote for Real Car Insurance, and then select Real Roadside Assistance™ from our range of Optional Extras. You can get a quote in minutes online.

Or if you prefer, you can call us on 13 19 48.

Add Real Roadside Assistance™

Get a Quote in Minutes

You can also to add Real Roadside Assistance™ to your existing policy at any time during your current policy period. All you need to do is give us a call on 13 19 48.

Real Roadside Assistance™ is available with:

Real Roadside Assistance is one of the range of Optional Extras – like extended Hire Car Cover or excess free Windscreen Cover – that can be added to your Real Car Insurance policy for even greater protection against bumps, bangs and breakdowns.

Need Help Deciding?

Cover Options & Optional Extras Q&A

Find fast answers to commonly asked Cover Options and Optional Extras here.

This is a summary only, please consider the Product Disclosure Statement to ensure the product is right for you.

Real Roadside Assistance™ is provided by Digicall Assist Pty Ltd. ABN 92 152 605 340.

To find out more, read the Real Roadside Assistance™ Terms and Conditions.


Read what our customers are saying

Great service

Gregory Miskell - Rated 5 out of 5

They are easy to deal with when you need to make a claim

I appreciate the varied and customised cover...

Trusted Customer - Rated 4 out of 5

The cover options are easy to understand and can be arranged for the individual user lifestyle.

Customer review

Trusted Customer - Rated 5 out of 5

Fabulous!!

Customer review

Trusted Customer - Rated 4 out of 5

Quickly answered my questions and resolved my query. call answered straight away.

Delighted

Trusted Customer - Rated 5 out of 5

Kind, helpful, and easy to deal with.

Good experience

Terrence Fitzgerald - Rated 5 out of 5

Ease to deal with and best price

Customer review

Mahmoud Kassem - Rated 5 out of 5

All good best insurance

Highly recommended

Trevor Browne - Rated 5 out of 5

Online was very simple. great services for the price

Customer review

Jeanette Jerman - Rated 5 out of 5

Easy straight foward and not hassled by people over the phone

Customer review

Trusted Customer - Rated 5 out of 5

Customer service was great. very knowledgeable consultant. good price too.

Great support, great communication

Robert Kinzett - Rated 4 out of 5

Have been looked after by real insurance for quite some time, have always been happy with their support

Customer review

Claire Mercer - Rated 5 out of 5

They processed my claim with out any problems. they gave me a great quote for insurance for my new vehicle

Their customer service people were very pleasant...

Trusted Customer - Rated 5 out of 5

Their customer service was very knowledgeable

Customer review

Izhan Venter - Rated 5 out of 5

Great friendly service. would highly recommend.

Customer review

Sai Reddy Bandi - Rated 5 out of 5

Yes recommend

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Customers rate us

Rated 4.4/5 from 540 Reviews


  1. If your battery is flat we arrange for a jump start or coordinate a replacement battery if required. We do not cover the cost of the replacement battery but we can arrange the supply as part of our service.
  2. The cost of repairs, including labour and any required parts, will be your responsibility.
  3. If you drive an LPG fuelled vehicle, we will arrange for the towing of your vehicle to the nearest petrol station. The delivery is free, and the maximum value of fuel provided is $10.