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A message from Real Insurance
It has recently come to our attention that a company advertising itself as ‘Real Roadside’ is selling roadside assistance. We at Real Insurance have no connection with this company.
We are concerned that this may cause some confusion for some of our customers who might have purchased roadside assistance from this company believing it is linked to Real Insurance. If you have any questions about the company from whom you have purchased Roadside Assistance, below are some simple steps you can follow to check who is providing the service:
- If you have purchased Roadside Assistance from Real Insurance, please double check your Car Insurance Certificate of Insurance found under the Optional Extras section.
- If you are unsure whether you have purchased Roadside Assistance from Real Insurance or another company and you would like to clarify this, please call us on 13 19 48.
- If you are looking to take out Roadside Assistance from Real Insurance, you can visit our website for more information.
As always, Real Insurance – Roadside Assistance will continue to deliver help to our customers within Australia1.
- Islands and territories are excluded from cover.
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Trusted Customer - Rated 5 out of 5
Easy to use online tools. superrior customer service. i am a multiple policy holder and are happy to recommend real...
We met by accident.
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Had an accident when one of real's insured ran into me.....quick professional support. so i insured with them after the...
Love Your Work !
Grant Daley - Rated 5 out of 5
Helpful staff. competitive products. love your work !
Service so far so good
Ronald Laufer - Rated 5 out of 5
Real person answered phone promptly. easy to get insurance online
Friendly and efficient 😊
Trusted Customer - Rated 5 out of 5
Too easy for both claims and new policy purchase
Rated 4.4/5 from 803 Feefo reviews
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