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A message from Real Insurance

It has recently come to our attention that a company advertising itself as ‘Real Roadside’ is selling roadside assistance. We at Real Insurance have no connection with this company.

We are concerned that this may cause some confusion for some of our customers who might have purchased roadside assistance from this company believing it is linked to Real Insurance. If you have any questions about the company from whom you have purchased Roadside Assistance, below are some simple steps you can follow to check who is providing the service:

  • If you have purchased Real Roadside Assistance from Real Insurance, please double check your Car Insurance Certificate of Insurance found under the Optional Extras section.
  • If you are unsure whether you have purchased Real Roadside Assistance from Real Insurance or another company and you would like to clarify this, please call us on 13 19 48.
  • If you are looking to take out Real Roadside Assistance from Real Insurance, you can visit our website for more information.

As always, Real Insurance – Real Roadside Assistance will continue to deliver help to our customers Australia-wide 24 hours a day, 7 days a week.


Read what our customers are saying

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Stevie Smith - Rated 5 out of 5

Polite and able to help with my enquiry

Friendly easy service

Bobby-Jane Balmer-Allen - Rated 5 out of 5

The young man who dealt with my ph call was very friendly professional and knew everything i needed to know and asked.

Customer review

Lianne Baker - Rated 5 out of 5

Service i got was really great, helpful, polite,knowledgeable that is why i have brought more business to real.

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Francisco Vytingco - Rated 4 out of 5

Prompt service. cheaper policy i got for my car

Customer review

Marietta Baghdassarian - Rated 5 out of 5

Very well mannered and helpful and happy to talk to a real person

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Hitesh Chandra - Rated 4 out of 5

Good

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Patricia Panetta - Rated 5 out of 5

Excellent

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Hayley Buchanan - Rated 4 out of 5

All good quick and easy wouldn't mind if it was a bit cheaper

Highly recommended

John Goldman - Rated 5 out of 5

I’ve been with real insurance now for a few years this is our third car insured with real insurance an easy web sight to use and also gives you the option to nominate your klm and you can clearly see how much your...

Customer review

Jieqiong Chen - Rated 5 out of 5

Excellent!

Customer review

Jieqiong Chen - Rated 5 out of 5

Excellent!

"main driver", not my personalised

Gail Fay - Rated 5 out of 5

Good except the mailed docs were addressed to "main driver" rather than my name.

Excellent customer service

Trusted Customer - Rated 5 out of 5

Customer service officer was very helpful and informative

Customer review

Joseph Gelonesi - Rated 4 out of 5

Efficient and polite

Customer review

Trusted Customer - Rated 4 out of 5

Friendly service, answered questions and was patient

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Customers rate us

Rated 4.4/5 from 264 Reviews