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A message from Real Insurance

It has recently come to our attention that a company advertising itself as ‘Real Roadside’ is selling roadside assistance. We at Real Insurance have no connection with this company.

We are concerned that this may cause some confusion for some of our customers who might have purchased roadside assistance from this company believing it is linked to Real Insurance. If you have any questions about the company from whom you have purchased Roadside Assistance, below are some simple steps you can follow to check who is providing the service:

  • If you have purchased Real Roadside Assistance from Real Insurance, please double check your Car Insurance Certificate of Insurance found under the Optional Extras section.
  • If you are unsure whether you have purchased Real Roadside Assistance from Real Insurance or another company and you would like to clarify this, please call us on 13 19 48.
  • If you are looking to take out Real Roadside Assistance from Real Insurance, you can visit our website for more information.

As always, Real Insurance – Real Roadside Assistance will continue to deliver help to our customers Australia-wide 24 hours a day, 7 days a week.


Read what our customers are saying

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Alexander Parr - Rated 5 out of 5

Friendly helpful knowledgeable

Customer review

Stuart Smith - Rated 5 out of 5

Excellent package prices saved me a lot of money

Customer review

Thomas Lacey - Rated 4 out of 5

Cancelled insurance on rodeo & reinsurance on ford territory

Easy to use

Trusted Customer - Rated 4 out of 5

The web site was easy to navigate through & understand the policy

Customer review

Roger Lempriere - Rated 5 out of 5

Very good quote. exactly what i wanted.

Customer review

Mark Mckinnon - Rated 4 out of 5

Good website

Customer review

Trusted Customer - Rated 5 out of 5

Great service from the start...

Best quoted price

Georgia - Rated 4 out of 5

No wait times when calling and staff are very helpful

Good products, good service. it's very real..!

Aydin Akdeniz - Rated 5 out of 5

Perfect customer relations. very helpful with suggesting extra cover and pay as you drive feature. the rep was very human.

Customer review

Rahul Saini - Rated 5 out of 5

Excellent services

Customer review

Akash Saxena - Rated 4 out of 5

Good service & i will recommend to friends

Customer review

Jaime-Leah Tinen - Rated 5 out of 5

Easy online sign up, excellent coverage and a great price

Customer review

Chessui Attard - Rated 5 out of 5

Very friendly and easy to work with when working through claims and other services

Exceptional customer service

Trusted Customer - Rated 5 out of 5

Exceptional customer service, so easy to deal with and completed my insurance needs easily and quickly!

You were there when i needed it

Edgar Rios - Rated 5 out of 5

Service is good compared with other companies

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Customers rate us

Rated 4.4/5 from 498 Reviews