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A message from Real Insurance
It has recently come to our attention that a company advertising itself as ‘Real Roadside’ is selling roadside assistance. We at Real Insurance have no connection with this company.
We are concerned that this may cause some confusion for some of our customers who might have purchased roadside assistance from this company believing it is linked to Real Insurance. If you have any questions about the company from whom you have purchased Roadside Assistance, below are some simple steps you can follow to check who is providing the service:
- If you have purchased Real Roadside Assistance from Real Insurance, please double check your Car Insurance Certificate of Insurance found under the Optional Extras section.
- If you are unsure whether you have purchased Real Roadside Assistance from Real Insurance or another company and you would like to clarify this, please call us on 13 19 48.
- If you are looking to take out Real Roadside Assistance from Real Insurance, you can visit our website for more information.
As always, Real Insurance – Real Roadside Assistance will continue to deliver help to our customers within Australia1.
- Islands and territories are excluded from cover.
Read what our customers are saying
Love Your Work !
Grant Daley - Rated 5 out of 5
Helpful staff. competitive products. love your work !
Service so far so good
Ronald Laufer - Rated 5 out of 5
Real person answered phone promptly. easy to get insurance online
Friendly and efficient 😊
Trusted Customer - Rated 5 out of 5
Too easy for both claims and new policy purchase
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Edward Willmott - Rated 5 out of 5
The iady that dealt with my case was a pleasure to speak to and made every thing easy to understand.wish there were...
Great service
Trusted Customer - Rated 5 out of 5
Have been with real for about 10 years and just had to make my first claim, the staff were helpful and explained...
Beware of the Loyalty Tax
Trusted Customer - Rated 3 out of 5
The pricing of the premium is excellent. shame my renewal premium was more expensive due to the loyalty tax. i was on...
Helpful and Efficient
Trusted Customer - Rated 4 out of 5
The customer service person was very accommodating and helpful. she was efficient and had our requested sorted quickly....
Saved money but the portal was tedius
Trusted Customer - Rated 4 out of 5
On line portal did not perform smoothly, but overall i got the job done.
Rated 4.4/5 from 794 Feefo reviews
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