A message from Real Insurance
It has recently come to our attention that a company advertising itself as ‘Real Roadside’ is selling roadside assistance. We at Real Insurance have no connection with this company.
We are concerned that this may cause some confusion for some of our customers who might have purchased roadside assistance from this company believing it is linked to Real Insurance. If you have any questions about the company from whom you have purchased Roadside Assistance, below are some simple steps you can follow to check who is providing the service:
- If you have purchased Real Roadside Assistance from Real Insurance, please double check your Car Insurance Certificate of Insurance found under the Optional Extras section.
- If you are unsure whether you have purchased Real Roadside Assistance from Real Insurance or another company and you would like to clarify this, please call us on 13 19 48.
- If you are looking to take out Real Roadside Assistance from Real Insurance, you can visit our website for more information.
As always, Real Insurance – Real Roadside Assistance will continue to deliver help to our customers Australia-wide 24 hours a day, 7 days a week.
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Rajesh Thakur - Rated 5 out of 5
Good service. no long wait on phone
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Trusted Customer - Rated 5 out of 5
Quick service, very helpful!
Couldn't recommend enough
Trusted Customer - Rated 5 out of 5
I thought the service was fantastic every time i called. i spoke to 4 different people as i ended up with a complex issue, but each time was always a warm friendly person on the other side of the line helping me...
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Trusted Customer - Rated 5 out of 5
I had an inquiry to refund /year total charge & charge me only by monthly, refund came through easily & the help desk was very professional.
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Robert Angelo - Rated 4 out of 5
I have found the on line system easy to follow ,that's why i've got 2 cars and house and contents with real,i have recommended several people to try your service
Quick and easy
Trusted Customer - Rated 4 out of 5
Easy to use and prompt
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Trusted Customer - Rated 5 out of 5
The consultant was professional, friendly and very patient with all of our questions and went through each option available to helpwe were only too happy to purchase our second policy with real insurance and are...
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Gregorio Baldedara - Rated 4 out of 5
The online service is straight forward. i was able to have a quote and have my insurance in a few straight forward questions. the best thing is when i print out the certificate of insurance , they provide the...
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