Close

A message from Real Insurance

It has recently come to our attention that a company advertising itself as ‘Real Roadside’ is selling roadside assistance. We at Real Insurance have no connection with this company.

We are concerned that this may cause some confusion for some of our customers who might have purchased roadside assistance from this company believing it is linked to Real Insurance. If you have any questions about the company from whom you have purchased Roadside Assistance, below are some simple steps you can follow to check who is providing the service:

  • If you have purchased Real Roadside Assistance from Real Insurance, please double check your Car Insurance Certificate of Insurance found under the Optional Extras section.
  • If you are unsure whether you have purchased Real Roadside Assistance from Real Insurance or another company and you would like to clarify this, please call us on 13 19 48.
  • If you are looking to take out Real Roadside Assistance from Real Insurance, you can visit our website for more information.

As always, Real Insurance – Real Roadside Assistance will continue to deliver help to our customers Australia-wide 24 hours a day, 7 days a week.


Read what our customers are saying

Customer review

Linh Lu - Rated 5 out of 5

Quick and prompt services

Customer review

Trusted Customer - Rated 5 out of 5

Very good customer service

Customer review

Ahmed Ali - Rated 4 out of 5

Good customer service

Customer review

Robert Codell - Rated 5 out of 5

Very good - no problems with anything a good price also after reducing insured value.

Customer review

Kathryn Spencer - Rated 5 out of 5

Excellent

Customer review

Donna Jones - Rated 5 out of 5

My car was ridden off during the latest hail storm i had to go to the hail assessment centre,they were very professional and caring,i had my hire car bought to my front door and my claim was paid out in the...

Easy sign up and good price

Trusted Customer - Rated 4 out of 5

Vehicle insurance sign up was pleasant and easy over phone, couldn't be done online for my particular situation.

So quick and easy

Julie Baker - Rated 5 out of 5

Easy and foolproof. buying online all pages/sections worked first time.price great. thanks.

Great so far

Dale Taylor - Rated 5 out of 5

Online quote and cover process is very simple and easy to use. and great options for vehicles that are not frequently used.

Highly recommended.

Trusted Customer - Rated 5 out of 5

Highly recommended.

Trusted insurer

Trusted Customer - Rated 5 out of 5

As compared to market and in particular those who are underwritten by auto and general, real insurance treats it’s customers with relevance and with genuine lower cost insurance.

Customer review

Hui Jiang - Rated 5 out of 5

Simple to renew, value for money paid

Customer review

Trusted Customer - Rated 4 out of 5

Good customer service !

Customer review

Jason Rowland - Rated 5 out of 5

Just good pricing and easy set up

Customer review

Marc Hancock - Rated 5 out of 5

Great customer service when i had an enquiry over the phone. also found the web site easy to navigate.

Powered by Feefo

Customers rate us

Rated 4.4/5 from 363 Reviews