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A message from Real Insurance

It has recently come to our attention that a company advertising itself as ‘Real Roadside’ is selling roadside assistance. We at Real Insurance have no connection with this company.

We are concerned that this may cause some confusion for some of our customers who might have purchased roadside assistance from this company believing it is linked to Real Insurance. If you have any questions about the company from whom you have purchased Roadside Assistance, below are some simple steps you can follow to check who is providing the service:

  • If you have purchased Real Roadside Assistance from Real Insurance, please double check your Car Insurance Certificate of Insurance found under the Optional Extras section.
  • If you are unsure whether you have purchased Real Roadside Assistance from Real Insurance or another company and you would like to clarify this, please call us on 13 19 48.
  • If you are looking to take out Real Roadside Assistance from Real Insurance, you can visit our website for more information.

As always, Real Insurance – Real Roadside Assistance will continue to deliver help to our customers Australia-wide 24 hours a day, 7 days a week.


Read what our customers are saying

Real insurance looks after their customers.

Kate Carter - Rated 5 out of 5

Always friendly, patient and polite! very competitive prices.

Hail damage claim

David Garratt - Rated 5 out of 5

Real wrote the car off paid the agreed amount in 3days i have purchased 3rd party insurance from real since

Customer review

Trusted Customer - Rated 5 out of 5

Flexible price and website quiet friendly.

Easy and efficient service.

Trusted Customer - Rated 5 out of 5

Simple process to obtain car insurance with a good selection of options.

Good value.

Trusted Customer - Rated 5 out of 5

Simple and efficient.

Quick and easy

Trusted Customer - Rated 5 out of 5

Quick and responsive customer service rep continued to confirm details throughout the entire call

Customer review

Trusted Customer - Rated 4 out of 5

Efficient & friendly. was able to answer all queries relating to transfer to new vehicle!

Good service

Brendon Glover - Rated 5 out of 5

Easy to deal with and over the phone great service thankyou

The online process was easy and quick.

Trusted Customer - Rated 5 out of 5

The online process was easy and quick.

Really straight forward and fast.

Jared - Rated 5 out of 5

Really straight forward and fast.

Great service.

Trusted Customer - Rated 5 out of 5

The matter was dealt with very quickly and professionally.

Customer review

Trusted Customer - Rated 5 out of 5

Simple and easy to find appropriate pack of car insurance.

Customer review

Trusted Customer - Rated 4 out of 5

Value for money insurance policy.

Customer review

Trusted Customer - Rated 4 out of 5

Yes i would recommend "real"

Good company to deal with

Trusted Customer - Rated 5 out of 5

Great and easy site to use. options available to complete form without having to start from the beginning.

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Customers rate us

Rated 4.3/5 from 414 Reviews