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A message from Real Insurance
It has recently come to our attention that a company advertising itself as ‘Real Roadside’ is selling roadside assistance. We at Real Insurance have no connection with this company.
We are concerned that this may cause some confusion for some of our customers who might have purchased roadside assistance from this company believing it is linked to Real Insurance. If you have any questions about the company from whom you have purchased Roadside Assistance, below are some simple steps you can follow to check who is providing the service:
- If you have purchased Real Roadside Assistance from Real Insurance, please double check your Car Insurance Certificate of Insurance found under the Optional Extras section.
- If you are unsure whether you have purchased Real Roadside Assistance from Real Insurance or another company and you would like to clarify this, please call us on 13 19 48.
- If you are looking to take out Real Roadside Assistance from Real Insurance, you can visit our website for more information.
As always, Real Insurance – Real Roadside Assistance will continue to deliver help to our customers Australia-wide 24 hours a day, 7 days a week.
Read what our customers are saying
Customer review
Trusted Customer - Rated 2 out of 5
I have been a customer for years - it was not an easy transition to my new car. i also thought it very poor that there...
Customer review
Trusted Customer - Rated 2 out of 5
Still waiting on a phone call to sort out log in issues
Customer review
Linda Spencer - Rated 4 out of 5
I had to speak to a supervisor to solve my problem but she did eventually solve it after trying to get someone to fix...
Prompt, courteous and comprehensible.
Bakhtaver Katila - Rated 5 out of 5
Overall customer service was impressive.
Good!
John - Rated 4 out of 5
Easy to contact by phone. well-trained and friendly staff. competitive premiums.
Satisfied
Kenneth Rivett - Rated 5 out of 5
Although i was speaking to a person in south africa he was able to fix up the change over to my new car to my...
Customer review
Marc Hancock - Rated 5 out of 5
Offered a product that couldn’t be matched,gave options without being pushed in to something that wasn’t needed.
It's the REAL deal for Me.
Trusted Customer - Rated 5 out of 5
The guy new his products well and helped me arrive at the best option, as the car has become a restore project in my...
Rated 4.4/5 from 713 Feefo reviews
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