A message from Real Insurance
It has recently come to our attention that a company advertising itself as ‘Real Roadside’ is selling roadside assistance. We at Real Insurance have no connection with this company.
We are concerned that this may cause some confusion for some of our customers who might have purchased roadside assistance from this company believing it is linked to Real Insurance. If you have any questions about the company from whom you have purchased Roadside Assistance, below are some simple steps you can follow to check who is providing the service:
- If you have purchased Real Roadside Assistance from Real Insurance, please double check your Car Insurance Certificate of Insurance found under the Optional Extras section.
- If you are unsure whether you have purchased Real Roadside Assistance from Real Insurance or another company and you would like to clarify this, please call us on 13 19 48.
- If you are looking to take out Real Roadside Assistance from Real Insurance, you can visit our website for more information.
As always, Real Insurance – Real Roadside Assistance will continue to deliver help to our customers Australia-wide 24 hours a day, 7 days a week.
Read what our customers are saying
Customer review
Trusted Customer - Rated 5 out of 5
Very good customer service
Customer review
Robert Codell - Rated 5 out of 5
Very good - no problems with anything a good price also after reducing insured value.
Customer review
Donna Jones - Rated 5 out of 5
My car was ridden off during the latest hail storm i had to go to the hail assessment centre,they were very professional and caring,i had my hire car bought to my front door and my claim was paid out in the...
Easy sign up and good price
Trusted Customer - Rated 4 out of 5
Vehicle insurance sign up was pleasant and easy over phone, couldn't be done online for my particular situation.
So quick and easy
Julie Baker - Rated 5 out of 5
Easy and foolproof. buying online all pages/sections worked first time.price great. thanks.
Great so far
Dale Taylor - Rated 5 out of 5
Online quote and cover process is very simple and easy to use. and great options for vehicles that are not frequently used.
Trusted insurer
Trusted Customer - Rated 5 out of 5
As compared to market and in particular those who are underwritten by auto and general, real insurance treats it’s customers with relevance and with genuine lower cost insurance.
Customer review
Hui Jiang - Rated 5 out of 5
Simple to renew, value for money paid
Customer review
Jason Rowland - Rated 5 out of 5
Just good pricing and easy set up
Customer review
Marc Hancock - Rated 5 out of 5
Great customer service when i had an enquiry over the phone. also found the web site easy to navigate.
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Rated 4.4/5 from 363 Reviews