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It has recently come to our attention that a company advertising itself as ‘Real Roadside’ is selling roadside assistance. We at Real Insurance have no connection with this company.
We are concerned that this may cause some confusion for some of our customers who might have purchased roadside assistance from this company believing it is linked to Real Insurance. If you have any questions about the company from whom you have purchased Roadside Assistance, below are some simple steps you can follow to check who is providing the service:
As always, Real Insurance – Real Roadside Assistance will continue to deliver help to our customers Australia-wide 24 hours a day, 7 days a week.
Eventually got the required result after an hour on the phone trying to explain the situation. you need to improve the system functionality around the method of insuring based on km's. i had to cancel my policy and...
The operator had a thick accent and we both struggled to understand each other. he didn't go over the excess options. when i asked whhy the rate was so much more than previous years he said it was because of my new...
Yes
Recently attempted to change my address on two policies while renewing one of them. after about 30 minutes i am now utterly confused as to where i stand. probably my fault because i don’t speak indian
The customer service person was helpful
User friendly to renew policy without any hassels
Renewing insurance was easy and fast. i stayed with real because they are great value and the customer service is second to none when you need them most.
The salesperson we spoke to went out of his way to help us and also discovered for us that the cover we were paying for with another company was not correct and if we had been involved in an accident, we would not...
Friendly staff and very professional great value for money
The explanation of the guy is good but sometimes i misunderstood the way his accent may be but at the end i got it.
I bought it online. i had problem paying online so i rang real insurance and was given great service
Recent experience having 2 vehicles completely destroyed in garage fire. real insce handled both claims very efficiently by paying out on 1 car and replacing 2nd car with brand new vehicle due to it being under 1...
Customer care is pretty good. needed some changes and they completed it fast. in my experience i pay much less compared to others too.
Friendly service and will recommend to anyone.
It was an easy application and i would recommend them again!
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Rated 4.4/5 from 606 Reviews
