Car Insurance Reviews

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Read what our customers are saying

Trusted Customer – Rated 1 out of 5

I rated real insurance one start because, for one I could not understand some of the call staff and when I ask for them to repeat they was rude and offensive, generally a bad experience with this company and I was only with them for a week and I had to cancel the policy because they was just to hard to deal with.

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How does real turnaround a deserting customer ?? call...

Trusted Customer – Rated 1 out of 5

while price was competitive, service was non-existent.

You are thieves. Particularly during these trying times. I swap (sell) a car for another, but you still charge for both (despite the fact that I do not even own or have access to the vehicle I have to continue paying for it). how is this even justified. Currently looking to move to another supplier (includes House / contents and 2 cars)

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When asking to cancel my policy got given the complete...

Micheal Suckling – Rated 1 out of 5

They are happy to take money but don't like to payout or payback refunds

Complete **** would never Insure with this company again

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Murray Crawford – Rated 1 out of 5

service was not a service it took 6 calls to try and change the kilometres I would drive and a new policy had to be written .I was told that the old policy could not be opened and had to be referred to another department . this department finally sorted things out the policy was sent to me with errors ,these could not be sorted hence a new policy having to be drawn up , I have 2 car 1 house and content policy so was not happy with the service it was not all the fault of persons who took my calls,

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Valerie Hambrook – Rated 2 out of 5

need more knowledge of the process of third party car insurance requirements in NSW Australia..Would not recommend the company

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I didn't ask to be spammed

Trusted Customer – Rated 2 out of 5

Noisy call ctr, took ages to do what I think should have been simple. I keep getting requests to give reviews for this long phone call so there you go.

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First class

John Free – Rated 5 out of 5

Perfect for our needs. Thanks

So easy. Very knowledgeable guy.

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Where are my policy documents?

Matthew Trevitt – Rated 1 out of 5

I still DO NOT have my Policy Documents.

I ticked the box to recieve my Policy Documents in paper form mailed to me and after a month I still Have NOT recieved them.

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Jagjiwan Modi – Rated 2.5 out of 5

I had been charged twice and not been refunded for more than 8 days now I had called to rectify.. but the charges have not been refunded yet.

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Luigi Capuano – Rated 5 out of 5

Great customer service from the staff

Great

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Comprehensive Car Insurance

Complete cover means we protect you against the cost of accidents, theft, and damage to your car and belongings.

Pay As You Drive Car Insurance

All the benefits of comprehensive cover for less. You only pay for the kilometres you plan to drive.

Third Party Property, Fire & Theft

We cover you for all the benefits of Third Party Property Damage along with theft or attempted theft and fire.

Third Party Property Damage Insurance

Protects you against the cost of damage to other people’s cars and property.

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