Car Insurance Reviews

Rated 0/5 from 0 Reviews

Authentic reviews powered by Feefo

Request a Quick Quote Now

0% 0 REVIEWS 0%

Rated 0/5 from 0 Reviews

Service Reviews Product Reviews

Read what our customers are saying

Trusted Customer – Rated 1 out of 5

Car Insurance

I rated real insurance one start because, for one I could not understand some of the call staff and when I ask for them to repeat they was rude and offensive, generally a bad experience with this company and I was only with them for a week and I had to cancel the policy because they was just to hard to deal with.

Product Rating

Service Rating

How does real turnaround a deserting customer ?? call...

Trusted Customer – Rated 1 out of 5

Car Insurance

while price was competitive, service was non-existent.

You are thieves. Particularly during these trying times. I swap (sell) a car for another, but you still charge for both (despite the fact that I do not even own or have access to the vehicle I have to continue paying for it). how is this even justified. Currently looking to move to another supplier (includes House / contents and 2 cars)

Product Rating

Service Rating

I didn't ask to be spammed

Trusted Customer – Rated 2 out of 5

Car Insurance

Noisy call ctr, took ages to do what I think should have been simple. I keep getting requests to give reviews for this long phone call so there you go.

Product Rating

Service Rating

Murray Crawford – Rated 1 out of 5

Car Insurance

service was not a service it took 6 calls to try and change the kilometres I would drive and a new policy had to be written .I was told that the old policy could not be opened and had to be referred to another department . this department finally sorted things out the policy was sent to me with errors ,these could not be sorted hence a new policy having to be drawn up , I have 2 car 1 house and content policy so was not happy with the service it was not all the fault of persons who took my calls,

Product Rating

Service Rating

When asking to cancel my policy got given the complete...

Micheal Suckling – Rated 1 out of 5

Car Insurance

They are happy to take money but don't like to payout or payback refunds

Complete **** would never Insure with this company again

Product Rating

Service Rating

Valerie Hambrook – Rated 2 out of 5

Car Insurance

need more knowledge of the process of third party car insurance requirements in NSW Australia..Would not recommend the company

Product Rating

Service Rating

Haven'thad toclaim so there's nnothingto report

David Harvy – Rated 2.5 out of 5

Car Insurance

XxxXxxxxxxxcxxxxxxxxxxxxx

Zilch-I did it online. Preferable to speaking with a moron. They're everywhere.

Product Rating

Service Rating

Call centre was hopeless.

Jennifer Weymouth – Rated 3.5 out of 5

Car Insurance

Have other policies so happy with them

Call centre sounded like they had just woken up. Even when spelling my surname the couldn’t find me. Noisy in the background. She then spoke to another colleague about me without placing me on hold. Had to ask again if they had just got out of bed. Asked to be transferred to someone in Australia.

Product Rating

Service Rating

Have to push to get things finalised

Trusted Customer – Rated 2 out of 5

Car Insurance

Poor and slow customer service levels

More efficiency and better customer service would help!

Product Rating

Service Rating

Hit-and-miss service - some staff are great, some...

Trusted Customer – Rated 2 out of 5

Real Car Insurance

The 1st person that I dealt with on 21/7 morning was good. However, the 2nd person I dealt with in the afternoon of the same day to modify the policy was not great, rude & initially not willing to help. The policy is to be started on 29/7, but he said that it will start on 11:59pm 29/7 which I told him that was not correct & should be 11:59pm or midnight 28/7/21. He was not willing to admit his mistake either - not good customer service. I requested the modified policy to be emailed to me, to which he confirmed the email address..., however still had not received the next day 22/7. I then had to make another call on 22/7, and the person that I dealt with was great & emailed it out straight away.

Product Rating

Service Rating

Comprehensive Car Insurance

Complete cover means we protect you against the cost of accidents, theft, and damage to your car and belongings.

Pay As You Drive Car Insurance

All the benefits of comprehensive cover for less. You only pay for the kilometres you plan to drive.

Third Party Property, Fire & Theft

We cover you for all the benefits of Third Party Property Damage along with theft or attempted theft and fire.

Third Party Property Damage Insurance

Protects you against the cost of damage to other people’s cars and property.

Get in touch

Call us on

1300 620 268

Or

Have us call you