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Gold Trusted Service Award 2017 – Feefo

Real Insurance was awarded the Feefo Gold Trusted Service Award 2017, which is based on the genuine ratings of our valued customers on our life insurance products.

Car Insurance Award 2016 – Mozo

Real Insurance was awarded the Car Insurance ‘People’s Choice Award’ for 2016.

Customer Satisfaction Award 2015 – Roy Morgan

Real Insurance was awarded the Roy Morgan ‘Customer Satisfaction Award’ in the Risk & Life Insurer category in 2015. This award is given to the organisation that has achieved the highest frequency of monthly Customer Satisfaction Awards following a survey of over 50,000 Australians and 12,000 business decision makers.

Customer Satisfaction Awards

Best Customer Experience

This award recognises our company’s ability to provide a great customer experience through our website for our home insurance customers.

Global Reviews Customer Experience Award

Best Car Insurer Award 2015 – Mozo

Real Insurance was awarded the ‘People’s Choice Award’ for Best Car Insurer 2015.

Best Value Car Insurer Award 2015 – Mozo

Real Insurance was awarded the ‘People’s Choice Award’ for Best Value Car Insurer 2015.

Trusted Brand Award 2014 – Reader’s Digest

Real Insurance was awarded the 2014 Highly Commended Trusted Brand Award in both the Life and Funeral Insurance categories, as voted by Australian consumers.

Trusted Brand Awards

Customer Satisfaction Award 2013 – Roy Morgan

Real Insurance was awarded the Roy Morgan ‘Customer Satisfaction Award’ in the Risk & Life Insurer category in 2013.

Customer Satisfaction Awards

Customer Satisfaction Award 2012 – Roy Morgan

Real Insurance was awarded the Roy Morgan ‘Customer Satisfaction Award’ in the Risk & Life Insurer category in 2012.

Customer Satisfaction Awards

Real Insurance achieves #1 ranking

This award recognises our company's ability to provide a great customer experience through our website for our home insurance customers.

Home Insurance Award

Cheapest Car Insurance 2013

Our Comprehensive car insurance product was awarded Money magazine’s 2013 Best of the Best Cheapest Car Insurance Award.

Cheapest Car Insurance Award

Cheapest Home & Contents Insurance 2013

Our Essential home & contents insurance product was awarded Money magazine’s 2013 Best of the Best Cheapest Home & Contents Insurance Award.

Cheapest Home & Contents Insurance Award

People's Choice Award 2012 – Mozo

Real Car Insurance was awarded the ‘People’s Choice Award’ in 2012 by Mozo.

People’s Choice Award

Australian Business Award 2010

Our Pay As You Drive car insurance product was recognised as offering ‘outstanding value’.

Australian Business Award

Outstanding value Direct Life Insurance 2010, 2011 & 2012 – Canstar

Our Family Life Cover was awarded ‘Direct Life Insurer Offering Outstanding Value’ in 2010, 2011 and 2012 with high scores for price, coverage terms and eligibility.

Direct Life Insurance Star Ratings 2012 [PDF] − Canstar

Best Direct Marketing Campaign, Insurance 2009 – Australian Banking & Finance Magazine Insurance Award

We won the best direct customer marketing campaign for our world-first, trust-based Pay-As-You-Drive (PAYD) car insurance.

Direct Marketing Campaign Award

Climate Business Award 2010 – Money Magazine Best of the Best

Our Pay As You Drive car insurance, which rewards customers for helping the environment by driving less, was awarded the Money Magazine Climate Award in 2010.

Climate Business Award

Cheapest Car Insurance 2009 – Money Magazine

Pay As You Drive car insurance product was awarded Money Magazine's 2009 Best of the Best Cheapest Car Insurance Award.

Cheapest Car Insurance Award

Innovation Award 2009 – Canstar Cannex

Our Pay As You Drive car insurance was recognised as an ‘innovative insurance product’ by Canstar Cannex in 2009.

Insurance Innovation Award

Celent Model Carrier 2009

In New York in 2009, we were awarded a Celent Model Carrier for product innovation and speed-to-market of our Pay As You Drive car insurance.

Celent Model Carrier Award

Best General Insurance Product 2008

Pay as you Drive car insurance was awarded Best General Insurance Product by the Australian Banking & Finance Magazine (AB+F) in 2008.

Best General Insurance Product Award

AB+F Niche Insurer of the Year 2007

Hollard Insurance, the underwriter for Real Insurance, was awarded the Niche Insurer of the Year award in 2007 by Australian Banking & Finance Magazine (AB+F) at the 5th annual AB+F awards.

Niche Insurer Award 2007