Read what our customers are saying
Stay away fraud warning
Trusted Customer – Rated 1 out of 5
Your staff falsified the information to create pet insurance for a dog which isn't in my care yet
Your staff falsified the information to push through a policy which should not of been created
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Service on phone was great--explaned things clearly-great service-.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good to know the cooling off period.
Very thorough and helpful
Product Rating
Service Rating
Where friendliness wins over price
Trusted Customer – Rated 5 out of 5
After getting n on line quite I recueved a call from a young woman with a couple if hours who was incredible friendly, informative and really listened to my questions . I had been shopping around and still was unsure of the insurance provider I would be going through for my dogs until our conversation where I felt important so after making a choic in the cover I'd be taking I signed up for Real Pet insurance and feel happy about my decision.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
I was very happy with rhe way they explained everything to me
Yes they were very helpful and explained everything clearly
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Dont know how good uuntill I have aclaim?
Excellent help
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Very good
Very good
Product Rating
Service Rating
Excellent
Trusted Customer – Rated 5 out of 5
The consultant was lovely. Felt sorry for her having to read the policy statement before signing me up, that was a mouthful and can just be sent in email
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Seems to cover everything
Very prompt and very informative
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
This is our 6th real pet insurance policy over the years
Really great