Read what our customers are saying
Stay away fraud warning
Trusted Customer – Rated 1 out of 5
Your staff falsified the information to create pet insurance for a dog which isn't in my care yet
Your staff falsified the information to push through a policy which should not of been created
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Trusted Customer – Rated 5 out of 5
Service on phone was great--explaned things clearly-great service-.
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Trusted Customer – Rated 4.5 out of 5
sounds ok so far . Will have to read contracts first
Lilly was very helpful and explained everything well
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Trusted Customer – Rated 5 out of 5
I don't like signing up for anything from just a phone call, but the fellow that I spoke to yesterday explained things in great detail and I thought straight away that this was a good thing. Thanks.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Happy with info and service given by rep over the phone
Happy with service and info given
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very informative and answered all my questions
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Amazing customer service from the girl who helped me,...
Trusted Customer – Rated 4.5 out of 5
Very happy with my new policy, reasonably priced too.. thank you
Amazing customer service from the girl who helped me, called me back when she said she would and explained everything perfectly. Great first impression
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Both consultants provided incorrect information...
Trusted Customer – Rated 2 out of 5
Yet to be seen
Both consultants provided incorrect information Something that should have been easy was made difficult If l didn't already have an existing policy l would have gone elsewhere
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I'm really happy i revived a call explaining...
Trusted Customer – Rated 5 out of 5
I'm really happy I revived a call explaining everything clear as I was already sighted up with bow wow and had no idea what I was paying and receiving
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Excellent service and features that prove the...
Trusted Customer – Rated 5 out of 5
Customer service person was very friendly and knowledgable making me feel that my pet was part of my family and deserving of the best care that could be given making him feel valued to not only my family but the insurance company
Excellent service and features that prove the insurance company understands the various issues related to pets and their needs and the anxiety that the family may suffer when pet is hurt or suffering