Read what our customers are saying
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Trusted Customer – Rated 1 out of 5
Your staff falsified the information to create pet insurance for a dog which isn't in my care yet
Your staff falsified the information to push through a policy which should not of been created
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Joan Fell – Rated 5 out of 5
Service on phone was great--explaned things clearly-great service-.
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One customer service employer seems to be more...
Trusted Customer – Rated 4 out of 5
Little bit perturbed at how much our premiums are going up each month/year.
One customer service employer seems to be more knowledgeable that the other.
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The lady was extremely nice and not pushy at all and...
Trusted Customer – Rated 5 out of 5
Really good
The lady was extremely nice and not pushy at all and went through the policy thoroughly but quickly as I was in a rush so I appreciated that she didn't drag on each question.
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Deborah Dibben – Rated 4.5 out of 5
We have only just joined and not had to use it , so fingers crossed that we don't need it .
The consultant explained the policy details and was very patient.
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Trusted Customer – Rated 4 out of 5
its to early to tell yet
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The service i received and the information the...
Trusted Customer – Rated 5 out of 5
I have just received my paper work though e-mail and I am very pleased I have chosen Real Insurance for my puppy.
The service I received and the information the customer service gave me was excellent and the fellow was very pleasant and answered all my questions and explained everything to me in plain English.
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Trusted Customer – Rated 4.5 out of 5
Waiting periods on certain treatments could be a lot better.
Great service.
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Trusted Customer – Rated 5 out of 5
Value for money and extra care.
Fantastic! The consultant we spoke to was excellent and knew her stuff.
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The gentleman i spoke with was very knowledgeable...
Trusted Customer – Rated 5 out of 5
As Insurance goes I think that I have got the best features and benefits that I could with real insurance
The gentleman I spoke with was very knowledgeable about the products and it took a lot less time than I though it would