Real Insurance Reviews
0% of our customers are pleased with our products and services out of 0 customer reviews.
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Kerry Jordan – Rated 5 out of 5
Real Car Insurance
price was good and quote came quickly
form was easy to fill out
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Fantastic!
Leah Clearwater – Rated 5 out of 5
Real Car Insurance
Good value and highly competitve
Friendly and informative customer service.
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Treat your existing customers with more respect and...
Harry Boussounis – Rated 3.5 out of 5
Real Home Insurance
Good
I'm an existing customer and called to adjust the sum insured for building and contents and was charged extra for calling in. I was made to cancel my current policy and do it online instead, which I thought was very poor customer service.
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Rodney Hurst – Rated 5 out of 5
Term Life Cover
Excellent
He was very helpful and explained everything really well
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Professional customer care service
Trusted Customer – Rated 5 out of 5
Real Car Insurance
I am very pleased with my Real Car Insurance Purchase.
My enquiry was handled very well with the customer care member and resolved my issue in a quick and professional manner.
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Customer service needs to accept online quotes when...
Trusted Customer – Rated 3.5 out of 5
Real Car Insurance
Good
Had to speak to 3 different people who all told me that over the phone payments cannot be acted upon for online quotes. Needed to call as website wasn't accepting non-credit card payments, and they couldn't bring up the online quote to apply the discount. This delayed the payment as I had to organise a replacement atm bank card as mine wasn't a debit/credit card. Customer service should be able to process any form of payment including online quotes and honour the discount.
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Friendly
Christopher Rodgers – Rated 5 out of 5
Term Life Cover
Because it is what i wanted
Very easy and direct
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Trusted Customer – Rated 5 out of 5
Real Home Insurance
Very simple process and website easy to use
Very easy to receive a quote and amend prior to purchasing
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Very easy, fast and efficient process.
Trusted Customer – Rated 4.5 out of 5
Real Car Insurance
As far as I know it was a good price.
See below…….
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Excellent, professional service
Londiwe Mbele – Rated 5 out of 5
Real Car Insurance
That's why I stick with Real This is my second policy and I know it's good
Good customer service Consultant knows product well Guided me through patiently
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Life Insurance
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Save up to $220 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.
If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.