Real Insurance Reviews

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Read what our customers are saying

Kerry Jordan – Rated 5 out of 5

Real Car Insurance

price was good and quote came quickly

form was easy to fill out

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Fantastic!

Leah Clearwater – Rated 5 out of 5

Real Car Insurance

Good value and highly competitve

Friendly and informative customer service.

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Treat your existing customers with more respect and...

Harry Boussounis – Rated 3.5 out of 5

Real Home Insurance

Good

I'm an existing customer and called to adjust the sum insured for building and contents and was charged extra for calling in. I was made to cancel my current policy and do it online instead, which I thought was very poor customer service.

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Rodney Hurst – Rated 5 out of 5

Term Life Cover

Excellent

He was very helpful and explained everything really well

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Professional customer care service

Trusted Customer – Rated 5 out of 5

Real Car Insurance

I am very pleased with my Real Car Insurance Purchase.

My enquiry was handled very well with the customer care member and resolved my issue in a quick and professional manner.

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Customer service needs to accept online quotes when...

Trusted Customer – Rated 3.5 out of 5

Real Car Insurance

Good

Had to speak to 3 different people who all told me that over the phone payments cannot be acted upon for online quotes. Needed to call as website wasn't accepting non-credit card payments, and they couldn't bring up the online quote to apply the discount. This delayed the payment as I had to organise a replacement atm bank card as mine wasn't a debit/credit card. Customer service should be able to process any form of payment including online quotes and honour the discount.

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Friendly

Christopher Rodgers – Rated 5 out of 5

Term Life Cover

Because it is what i wanted

Very easy and direct

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Trusted Customer – Rated 5 out of 5

Real Home Insurance

Very simple process and website easy to use

Very easy to receive a quote and amend prior to purchasing

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Very easy, fast and efficient process.

Trusted Customer – Rated 4.5 out of 5

Real Car Insurance

As far as I know it was a good price.

See below…….

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Excellent, professional service

Londiwe Mbele – Rated 5 out of 5

Real Car Insurance

That's why I stick with Real This is my second policy and I know it's good

Good customer service Consultant knows product well Guided me through patiently

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Life Insurance

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Car Insurance

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Funeral Insurance

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  1. Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.

    If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.