Real Insurance Reviews
0% of our customers are pleased with our products and services out of 0 customer reviews.
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Trusted Customer – Rated 1 out of 5
Car Insurance
I rated real insurance one start because, for one I could not understand some of the call staff and when I ask for them to repeat they was rude and offensive, generally a bad experience with this company and I was only with them for a week and I had to cancel the policy because they was just to hard to deal with.
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How does real turnaround a deserting customer ?? call...
Trusted Customer – Rated 1 out of 5
Car Insurance
while price was competitive, service was non-existent.
You are thieves. Particularly during these trying times. I swap (sell) a car for another, but you still charge for both (despite the fact that I do not even own or have access to the vehicle I have to continue paying for it). how is this even justified. Currently looking to move to another supplier (includes House / contents and 2 cars)
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Customer service was atrocious
Trusted Customer – Rated 1 out of 5
Home Insurance
Customer service was atrocious. Messed up payment information, overcharged account and 1 month later I am still waiting for a response regarding compensation!
Customer service was atrocious. Messed up payment information, overcharged account and 1 month later I am still waiting for a response regarding compensation!
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Murray Crawford – Rated 1 out of 5
Car Insurance
service was not a service it took 6 calls to try and change the kilometres I would drive and a new policy had to be written .I was told that the old policy could not be opened and had to be referred to another department . this department finally sorted things out the policy was sent to me with errors ,these could not be sorted hence a new policy having to be drawn up , I have 2 car 1 house and content policy so was not happy with the service it was not all the fault of persons who took my calls,
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I didn't ask to be spammed
Trusted Customer – Rated 2 out of 5
Car Insurance
Noisy call ctr, took ages to do what I think should have been simple. I keep getting requests to give reviews for this long phone call so there you go.
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Martha Taylor – Rated 5 out of 5
Guaranteed Funeral Insurance Flexi Plus
The young lady I spoke to was very help and easy to talk too ,she answered all my questions so I fully understood what I was getting and she made me smile.. I recommended Real Insurance to my best friend as soon as I finished talking with her ,and I'll keep recommending them !
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Valerie Hambrook – Rated 2 out of 5
Car Insurance
need more knowledge of the process of third party car insurance requirements in NSW Australia..Would not recommend the company
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When asking to cancel my policy got given the complete...
Micheal Suckling – Rated 1 out of 5
Car Insurance
They are happy to take money but don't like to payout or payback refunds
Complete **** would never Insure with this company again
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Awesome!
Elle Waters – Rated 5 out of 5
Real Family Life Cover
Covered for a lot more and is costing me less than my previous insurer
The person I spoke to was excellent with helping me set up life insurance and was very kind. You provide a lot more cover than the previous life insurance that I had.
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Excellent service and friendly customer service.
Tracy Mckinley – Rated 5 out of 5
Real Family Life Cover
Good. Well explained and was what I needed for family.
Excellent service and very friendly gentleman.
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Life Insurance
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- Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.
If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.