Read what our customers are saying
Customer service was very poor. it was clear that the...
Trusted Customer – Rated 3 out of 5
I like the policy, this is the only reason for purchase
customer service was very poor. It was clear that the consultant was either bored, hated his job or something. I understand that in such an industry there are a lot of regulations about what is needed to be said and what answers are required from the client but you can still be nice and friendly while doing this. If I didn't need the cover I would have gone somewhere else just out of principle even if the policy was dearer, and I may still look elsewhere
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
good
good
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
At real insurance I was very happy with the service that Cindy gave us
Very good service
Product Rating
Service Rating
Life insurance policy
Trusted Customer – Rated 4 out of 5
Very helpful information provided at all stages
helpful and thorough service
Product Rating
Service Rating
Very friendly service, james was very polite and...
Trusted Customer – Rated 5 out of 5
The features are very good , everything we were looking for
Very friendly service, James was very polite and everything was easy for us to understand, Thank you
Product Rating
Service Rating
Excellent phone service.
Peter Mckeown – Rated 5 out of 5
Rates are very competitive at the moment.
The professionalism of Kap was excellent.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
sound good
Very prompt and friendly
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Policy has Great coverage just what we need
So easy to apply and great customer service
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
exactly what i needed
very patient thoughtful consultant
Product Rating
Service Rating
My wife is still waiting for contact phone call to...
Trusted Customer – Rated 4 out of 5
My wife is still waiting for contact phone call to confirm details. Welcome to Real Insurance! Dear *Personal information removed by Feefo*, Congratulations, your Family Life Cover application has been accepted. Your Policy Number: *Personal information removed by Feefo* Application Date and Time: 08/08/2016 14:44