Read what our customers are saying
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Richard Nancarrow – Rated 3 out of 5
Real Bill Cover
Average
Charge to much about 13% Of full clam .Wood be Cheaper to get a loan and pay off. Regards Richard
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Helpful
Trusted Customer – Rated 4 out of 5
Real Income Protection Cover
Didn't quite get what I wanted but it was close
They were helpful and made the process easy
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David Spurr – Rated 5 out of 5
Real Income Protection Cover
Excellent
l think everyone is doing a great job hope they keep doing a great job
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Grant Halls – Rated 1 out of 5
Real Income Protection Cover
didnt cover what i needed
didnt provide me with correct cover that i had asked for
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Michael Beacher – Rated 5 out of 5
Real Income Protection Cover
excellent service and great product understanding
Truly excellent, spoke very clear and answered all my questions and had a excellent understanding of the products I was requesting
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Robert Woods – Rated 4 out of 5
Real Income Protection Cover
In comparison to the rest of the market real insurance was very well positioned
Operator was very pleasant
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Gary Scott – Rated 2.5 out of 5
Real Income Protection Cover
Better deal than my public liability could offer
Painful. Way too much time taken to sort out the deal. Tradespeople normally are using their hands and recieving calls during working hours is a loss of income. Jamie was informed to phone around 5 pm.
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Fantastic customer journey/ experience
Kunal Nerlekar – Rated 5 out of 5
Real Income Protection Cover
Excellent
I spoke with a lady I think her name was Melisa 53 years old and an absolute wealth of information. She is a superstar! Love her work and her ability to engage. For a first time customer in income protection, she gave me all the tlc I needed. Fantastic customer experience. She is an asset!
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Karen PANGALLO – Rated 4 out of 5
Real Bill Cover
Exactly what I wanted and gave me all the information I needed
Friendly and very helpful. Yes I would recommend your company
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Adam Lochrin – Rated 1 out of 5
Real Income Protection Cover
Bad
The sales person was friendly but too pushy. What should have been an easy information gathering process became having our hand forced to enter policy we had no idea we had entered into.
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- Based on a 38 year old male, non-smoker working in a white collar occupation with a $5,000 monthly benefit, 6 month Benefit Period, and a 90 day Waiting Period.