Read what our customers are saying
Trusted Customer – Rated 5 out of 5
The young lady I spoke to was very help and easy to talk too ,she answered all my questions so I fully understood what I was getting and she made me smile.. I recommended Real Insurance to my best friend as soon as I finished talking with her ,and I'll keep recommending them !
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Trusted Customer – Rated 5 out of 5
Help when I have run out of money
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Good service
Trusted Customer – Rated 5 out of 5
it was good for me and I like the fixed rate of the plan.
it was well dun and extra good service.
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Nothing to add
Trusted Customer – Rated 5 out of 5
Hrester benefits than other Funetal Insurancr + they increased my hift voucher to keep my businesz
Yhe cusyomet service wa vety good. I changef my commencement faye snd smount of covet srbetsl tomes × they werr veru undertanding that I also got 10% refund in the 1st year eith real on premiums paid. and they also increased my gift voucher to $100 instead of $75, to keep me from changing my Funeral Insurance to Australian Seniors Insurance. In summary they explained all the extra benefits I would have with them compared with other Funeral Insurance Companies.
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The staff whom i speak was so patient with all my...
Trusted Customer – Rated 5 out of 5
The service was good,very pertinent info.very patient staff.She explained well. Very accomodating.
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Trusted Customer – Rated 5 out of 5
Because i'm from New Zealand, and 99% of my family live in NZ it was best for me to have this policy just incase anything happens they don't have to be stuck for cash to cover getting me back to NZ let alone all other expenses for a funeral.
Excellent service, awesome to understand everything to do with the policy. Would highly recommend to family and friends. Very friendly staff to deal with, they don't put to much preasure on you to buy into anyone of there policies. Love the whole purpose of my policy. Thanks real insurance.
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Wonderful customer service
Sandra Sim – Rated 5 out of 5
wonderful telephone assistance
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Very helpful
Trusted Customer – Rated 5 out of 5
Very easy to deal with and friendly service
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Trusted Customer – Rated 4.5 out of 5
I feel this is a good policy for myself,
Anita helped me through my concerns, questions by listening and she knew exactly a policy that would cover me and my husband Anita went above and beyond
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Trusted Customer – Rated 4.5 out of 5
Good cover with an affordable price.
The customer service was very good
