Read what our customers are saying
Trusted Customer – Rated 5 out of 5
The young lady I spoke to was very help and easy to talk too ,she answered all my questions so I fully understood what I was getting and she made me smile.. I recommended Real Insurance to my best friend as soon as I finished talking with her ,and I'll keep recommending them !
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Nothing to add
Trusted Customer – Rated 5 out of 5
Hrester benefits than other Funetal Insurancr + they increased my hift voucher to keep my businesz
Yhe cusyomet service wa vety good. I changef my commencement faye snd smount of covet srbetsl tomes × they werr veru undertanding that I also got 10% refund in the 1st year eith real on premiums paid. and they also increased my gift voucher to $100 instead of $75, to keep me from changing my Funeral Insurance to Australian Seniors Insurance. In summary they explained all the extra benefits I would have with them compared with other Funeral Insurance Companies.
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I found the man that helped me pleasant and...
Trusted Customer – Rated 5 out of 5
I was really impressed having previously seen how Real Insurance assisted my wife Valerie when she needed some advice.
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Excellent and friendly service
Trusted Customer – Rated 4 out of 5
Excellent phone consultation. He was patient and answered my queries. However, I noticed the next day (on TV and your website) that there is a $75 cash back offer for joining as well as a Free Will Kit. Maybe this could have been mentioned via phone or the intro/confirmation email once I joined.
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Process was fast and easy to understand. jess was...
Trusted Customer – Rated 5 out of 5
Affordable and simple Paperwork nice and quick
Fast and efficient Jess was fabulous made the process nice and easy and understandable
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Trusted Customer – Rated 5 out of 5
The Customer Service Lady listened to what I was to exactly what I was saying and offered a few options which suited our needs.
I felt the Customer service was quite helpful & suited my needs accordingly .
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Trusted Customer – Rated 3 out of 5
It was to needs and the service was excellent in helping me out with a price I could afford
The team member who assisted me was really helpful in finding the perfect plan for my financial situation and was very polite and respectful with a good adetude
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Richard Smith – Rated 3 out of 5
They gave me want I wanted very satisfied
Very good and reliable information and the staff was so helpful in signing me up straight away .
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Which now i have confident about what they do to...
Trusted Customer – Rated 5 out of 5
Now I Have Confidently What U Have Offered Me...
Caused after U explained What all those probability policies to me after I felt Confident to Pick out The One That I wanted From U...
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Trusted Customer – Rated 5 out of 5
Service was great staff were friendly and very helpful
It's the first time I have ever taken out any sort of insurance and I have to say the customer service person was excellent talked me through the process so I understood everything and made me feel comfortable didn't try to push products down my throat which made my experience with them great and will definitely be sending anyone I know there way