Read what our customers are saying
Trusted Customer – Rated 5 out of 5
The young lady I spoke to was very help and easy to talk too ,she answered all my questions so I fully understood what I was getting and she made me smile.. I recommended Real Insurance to my best friend as soon as I finished talking with her ,and I'll keep recommending them !
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Being his dad is hard yakka
Trusted Customer – Rated 5 out of 5
I’m not going to really know but I will have to wait and see what happens ps he has lost his mind
A bit repetitive but good outcome thank you And wasn’t there supposed to be a $75$ Gift vouchers for each new cover I leith beasley had made on Friday for three people = 3 gift vouchers thank you talk again later ( ps have a good day)
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Trusted Customer – Rated 5 out of 5
The product I purchased came well recommended by someone who had recently had need to make a claim which was handled very swiftly and with great dignity for the claimant.
I was particularly pleased with my contact Caitlin for her straight forward no nonsense explanations of all my queries. As well as the speed and ease of the transaction. She was knowledgable and did not need to put me on hold while she checked for information (I have had this happen many times with other insurers!!) Her telephone manner was very pleasant and efficient.
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Trusted Customer – Rated 5 out of 5
Help when I have run out of money
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Trusted Customer – Rated 4.5 out of 5
Good cover with an affordable price.
The customer service was very good
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Trusted Customer – Rated 5 out of 5
Service was great staff were friendly and very helpful
It's the first time I have ever taken out any sort of insurance and I have to say the customer service person was excellent talked me through the process so I understood everything and made me feel comfortable didn't try to push products down my throat which made my experience with them great and will definitely be sending anyone I know there way
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Trusted Customer – Rated 5 out of 5
Because i'm from New Zealand, and 99% of my family live in NZ it was best for me to have this policy just incase anything happens they don't have to be stuck for cash to cover getting me back to NZ let alone all other expenses for a funeral.
Excellent service, awesome to understand everything to do with the policy. Would highly recommend to family and friends. Very friendly staff to deal with, they don't put to much preasure on you to buy into anyone of there policies. Love the whole purpose of my policy. Thanks real insurance.
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The staff whom i speak was so patient with all my...
Trusted Customer – Rated 5 out of 5
The service was good,very pertinent info.very patient staff.She explained well. Very accomodating.
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Trusted Customer – Rated 5 out of 5
Prompt and accurate service received from your staff member " Jake "
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Trusted Customer – Rated 5 out of 5
very helpful , and efficient