Read what our customers are saying
I needed to speak to someone asap and get my home...
Omar Mehr – Rated 5 out of 5
Real Home Insurance
Nothing but great service great communicator great experience and the list goes on all thanks to Izzy she is the BEST and deserves to be REWARDED
I needed to speak to someone ASAP and get my home building insurance sorted. An absolute lovely women by the name of izzy was able to help out fast service great communicator understood my position and was able to help me out within minutes with a quote and signing me up. Definitely 5 stars for her can't thank her enough. She NEEDS a PAYRISE !!!
Product Rating
Service Rating
I had good customer service experience with omigin
Trusted Customer – Rated 4.5 out of 5
Real Home Insurance
Good customer service
Product Rating
Service Rating
No personal touch
Sandra Smith – Rated 4.5 out of 5
Real Home Insurance
Good value. Cheaper than my other provider.
It was all done on-line. It would have been nice to talk to an actual person. I didn't even get a call as a follow-up.
Product Rating
Service Rating
Jacquie Berkhout – Rated 4.5 out of 5
Real Home Insurance
The product is a tad expensive.
My interaction with your consultant was friendly and helpful and gave me the information I wanted...unlike another two companies that I contacted whose consultants I could not understand and who were reading from a script and couldn't answer questions.
Product Rating
Service Rating
Fast and efficient online service
Trusted Customer – Rated 5 out of 5
Real Home Insurance
Felt comfortable in online service
Product Rating
Service Rating
Joyce Scott – Rated 4 out of 5
Real Home Insurance
It was easy to apply on line. Email confirmation was very quick.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Real Home Insurance
I am very Happy thankyou. Jan
Extremely helpful and i would not hesitate in recommending Real to friends
Product Rating
Service Rating
Good service and easy application online
Debbie Hughes – Rated 5 out of 5
Real Home Insurance
Purchase was an easy transaction - thank you
Easy to fill out quote details. Rang twice to check details with your staff and they were very helpful. Easy to pay. Good price - thank you
Product Rating
Service Rating
Not just a cookie cutter insurance company, they...
David Rowe – Rated 5 out of 5
Real Home Insurance
The online process was easy to navigate. It had questions that suit if you are not moving into the house (other insurance companies don't). The quote was a lot cheaper than others as well. The only negative is that it is not a 24/7 service. We rang to ask a question and were told we would have to ring back during business hours.
We are buying a house in Qld and as per their law, as soon as you sign a contract, you have to take out insurance by 5pm the next business day. Other insurance companies don't seem to cater for people who aren't actually living in the house at the time. Their mandatory questions are which month did you move in? Real Insurance me our needs.
Product Rating
Service Rating
Stephanie Halper – Rated 5 out of 5
Real Home Insurance
Good price for insurance. Spoke to staff and they were very friendly and helpful. So pleased that Real is based in Australia.