Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
Very Good service.
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Very polite and friendly.
Trusted Customer – Rated 5 out of 5
Very polite and friendly.
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Trusted Customer – Rated 1.5 out of 5
because im not eligible for insurance
very dissappointed that Im not eligible for life insurance due to having Diabetes 3 years ago, which I have been fully cleared of now ....every 3rd person has Diabetes so thats real sad.
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Sadly disappointed by the way you project your service.
Trusted Customer – Rated 2.5 out of 5
No better than any other supplier, and certainly no cheaper than my existing insurance.
They should be more honest in the way their advertising projects the service. Advertisements suggest that a quote can be obtained quickly via the website. This is not true - all that happens is a referral for a later phone call. Then, the phone call comes through at a possibly very inconvenient time, (in my case during work hours) and is prefaced with 'this will only take a few minutes' - which is totally incorrect and very misleading. I was on the phone for a very long time, incurring the wrath of my supervisor. The whole process only served to turn me away from Real insurance and their methods. There is no reason why your website cannot give a non-binding estimate of the cost of the insurance, to determine initial interest, which can then be followed up with the phone call. Additionally the caller should state that the call could last 20 minutes or longer. Don't forget my job is as important (some would say more so) than yours, and I am not in a position to deal with long-winded cold calls. Better to arrange a suitable time.
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Trusted Customer – Rated 5 out of 5
great customer service
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Michael was fantastic to deal with and easy to talk to...
Trusted Customer – Rated 5 out of 5
The benefits sound fantastic, a lot more options than my current cover
Michael was fantastic to deal with and easy to talk to and discuss options of cover.
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Friendly
Christopher Rodgers – Rated 5 out of 5
Because it is what i wanted
Very easy and direct
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Margaret Forrest – Rated 4 out of 5
He was very friendly and helpful yes I would recommend real 👌
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Every body should know about this insurance. brisbane
Trusted Customer – Rated 5 out of 5
It gives me a peace of mind for the future. Less stress for the family too. Knowing that when I pass it will be all settled in a few days. No worry how to pay for the funeral. Children are in a stressful time at the moment with Covid- 19 and no work no prospect for the future.
Very patient to explain all the details. The details about the cost and dates .
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Trusted Customer – Rated 3 out of 5
Little bit pushy