Read what our customers are saying
Excellent service
Trusted Customer – Rated 5 out of 5
Service person excellent. Very clear. $$ was good
Agent knew her product totally. Engaging & friendly
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Trusted Customer – Rated 5 out of 5
staff was hellpful understanding and happy conversation
excellent customer service helpful and very understanding
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The policy covers every thing I needed
The help was great
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Features seem good but is pricier than my current protection
Service was exceptional
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Exceptional service and support: fast, clear, and...
Saniata Tafatu – Rated 5 out of 5
This was my first time using Real Insurance, and I must say, I am thoroughly impressed. The service I received was outstanding, and the coverage options offered were exceptional. From the moment I reached out, their customer support was top-notch, providing clear and helpful information every step of the way. The entire experience was superb, and I felt confident in the reliability of their products. Real Insurance truly lives up to its reputation as an exemplary provider, offering flawless service and tailored coverage. Based on this first experience, I can confidently say they are a world-class choice for insurance, delivering first-class value and peace of mind. I am grateful to the officer that served me and my apology as I forgot the name.
I was blown away by the speed of Real Insurance’s service. The process was incredibly fast, and I was impressed with how quickly everything was handled. The staff were not only supportive, but they also went above and beyond to ensure I fully understood every detail. They made a real effort to explain everything in the simplest way possible, which made the whole experience much easier and less stressful. It’s clear that they are dedicated to helping customers, always doing their best to provide clear and efficient service. Real Insurance truly stands out with their exceptional speed and customer-focused approach.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Very competitive
Extremely helpful and informative consultant
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good
Great
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Lady was patient and offered good advice
Trusted Customer – Rated 4.5 out of 5
The only real issue is that you cover in $50,000 chuncks. Id much prefer to do 120,000 to suit my circumstances and find myself having to do either 100,000 or 150,000.
Lady was patient and offered good advice
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Quick, no hassles with real insurance operator
Trusted Customer – Rated 5 out of 5
Clear, concise customer service in a quick, expedient, hassle free way
The Customer service operator was very clear, concise and friendly. She didn’t keep me waiting unnecessarily and she was empathic.
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Wonderful customer service
Trusted Customer – Rated 5 out of 5
I only got a smaller cover for myself as I mostly wanted to give both my sons (10 n 2) life insurance as a protective barrier in case to unfortunate should happen to either of them.
The man I spoke to spoke clearly and when Iasked him to really break the cover down to easily explain it to me as I have an Acquired Brain Injury and he did so. He made sure what was covered and what was not. He thoroughly explained the cover and helped me to insure both my two sons (10 n 2) for athenlowest price. He was very polite and spoke very clearly while he did not sound as if he was getting distracted during my call. Wonderful service.
