Read what our customers are saying
Young man i spoke to was very polite and helpful.
Trusted Customer – Rated 5 out of 5
Young man I spoke to was very polite and helpful.
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I found jessica to be very pleasant to deal with. she...
Trusted Customer – Rated 5 out of 5
I am really pleased with the Policy and the benefits. I like that I can increase the cover and premium if I choose to and the extra 'accidental' cover is great.
I found Jessica to be very pleasant to deal with. She explained the Policy, Benefits and costs very clearly and answered my questions with ease. Stephanie who made the original contact was also excellent
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I received a prompt reply phone cal lto my initial...
Trusted Customer – Rated 5 out of 5
I received a prompt reply phone cal lto my initial internet application with all my queries answered satsfactorily
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Service was high quality. explained the policy clearly...
Trusted Customer – Rated 5 out of 5
Service was high quality. Explained the policy clearly and concisely. Friendly phone manner. Told me his name which is important I think. Well done Ash!
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
the representative was really helpful
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Excellent.
Trusted Customer – Rated 5 out of 5
Happy I purchased my insurance with Real Insurance. I highly recommend them.
Great customer service by v pleasant consultantant with exc knowledge of the product. Straightforward process and easy to negotiate without the unecessary drama and complex language of other companies. Good on you! Real Insurance. Cheers. C. Tauras
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Provides everything i need
Great interaction with representative
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Good product and good service provided by a friendly,...
Terrence Barker – Rated 4.5 out of 5
You are more expensive than a competitor who offers the same policy
While you are more expensive than a competitor I phoned ... WHO OFFERED ALMOST TO THE WORD AN IDENTICAL POLICY ... I have had comprehensive motor vehicle insurance with Real (Hollard) for several years and can not say I have EVER had an issue with claims or dealing with your customer service people. In addition, Joel (your Customer Service Rep) has excellent people skills. He put across the features, advantages & benefits of the REAL policy in a manner which I felt was natural. As a 45+ year veteran of sales / sales management, I didn't feel his spiel was anything but truthful. Joel also answered my questions honestly and thoroughly.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very good
The feed back I recieved was excllent
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Greatinfo
Trusted Customer – Rated 4 out of 5
great choice
greatinfo