Read what our customers are saying
Trusted Customer – Rated 5 out of 5
The product I purchased came well recommended by someone who had recently had need to make a claim which was handled very swiftly and with great dignity for the claimant.
I was particularly pleased with my contact Caitlin for her straight forward no nonsense explanations of all my queries. As well as the speed and ease of the transaction. She was knowledgable and did not need to put me on hold while she checked for information (I have had this happen many times with other insurers!!) Her telephone manner was very pleasant and efficient.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Prompt and accurate service received from your staff member " Jake "
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
very helpful , and efficient
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Service was great staff were friendly and very helpful
It's the first time I have ever taken out any sort of insurance and I have to say the customer service person was excellent talked me through the process so I understood everything and made me feel comfortable didn't try to push products down my throat which made my experience with them great and will definitely be sending anyone I know there way
Product Rating
Service Rating
Great service
Trusted Customer – Rated 5 out of 5
The service and information was great and I would recommend real to everyone.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Because i'm from New Zealand, and 99% of my family live in NZ it was best for me to have this policy just incase anything happens they don't have to be stuck for cash to cover getting me back to NZ let alone all other expenses for a funeral.
Excellent service, awesome to understand everything to do with the policy. Would highly recommend to family and friends. Very friendly staff to deal with, they don't put to much preasure on you to buy into anyone of there policies. Love the whole purpose of my policy. Thanks real insurance.
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
Because i had more than everything explained to me which helped me greatly and led me to choose this policy for now and looking to maybe change some things in the near future.
Sure, from the beginning when i answered the call i was made to feel welcome by one of your friendly staff members who happily explained everything from start to finish and made the whole thought process about insurance easy and effortless which is why as you would have noticed i am now a satisfied real customer.
Product Rating
Service Rating
So simple funeral insurance,
Trusted Customer – Rated 5 out of 5
Very suitable plan that I can easily afford. I'm at peace knowing my children won't have to worry about the financial obligation when I go.
Prompt response, clear description of product and flexibility to choose a policy that's suitable and I can afford. The representative was polite and very knowledgeable of the products available. Recommend to anyone and fast and easy over the phone
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
I feel this is a good policy for myself,
Anita helped me through my concerns, questions by listening and she knew exactly a policy that would cover me and my husband Anita went above and beyond
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
No comment
No comment