Read what our customers are saying
Excellent and friendly service
Trusted Customer – Rated 4 out of 5
Excellent phone consultation. He was patient and answered my queries. However, I noticed the next day (on TV and your website) that there is a $75 cash back offer for joining as well as a Free Will Kit. Maybe this could have been mentioned via phone or the intro/confirmation email once I joined.
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Nothing to add
Trusted Customer – Rated 5 out of 5
Hrester benefits than other Funetal Insurancr + they increased my hift voucher to keep my businesz
Yhe cusyomet service wa vety good. I changef my commencement faye snd smount of covet srbetsl tomes × they werr veru undertanding that I also got 10% refund in the 1st year eith real on premiums paid. and they also increased my gift voucher to $100 instead of $75, to keep me from changing my Funeral Insurance to Australian Seniors Insurance. In summary they explained all the extra benefits I would have with them compared with other Funeral Insurance Companies.
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Trusted Customer – Rated 5 out of 5
very helpful , and efficient
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The staff whom i speak was so patient with all my...
Trusted Customer – Rated 5 out of 5
The service was good,very pertinent info.very patient staff.She explained well. Very accomodating.
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Trusted Customer – Rated 5 out of 5
The product I purchased came well recommended by someone who had recently had need to make a claim which was handled very swiftly and with great dignity for the claimant.
I was particularly pleased with my contact Caitlin for her straight forward no nonsense explanations of all my queries. As well as the speed and ease of the transaction. She was knowledgable and did not need to put me on hold while she checked for information (I have had this happen many times with other insurers!!) Her telephone manner was very pleasant and efficient.
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Wonderful customer service
Sandra Sim – Rated 5 out of 5
wonderful telephone assistance
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Trusted Customer – Rated 5 out of 5
As we are in our 50s I this the best product for our future. It will save our 5 children in the future.
The young lady I spoke to was very nice and explained every thing to me in a way I could understand.
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Trusted Customer – Rated 1.5 out of 5
terrible service so thats that
Ionly rang for a quote and the guy ending up doing a policy, and when i tried to cancel the lady i spoke with was really rude
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Which now i have confident about what they do to...
Trusted Customer – Rated 5 out of 5
Now I Have Confidently What U Have Offered Me...
Caused after U explained What all those probability policies to me after I felt Confident to Pick out The One That I wanted From U...
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Trusted Customer – Rated 5 out of 5
Brittany the woman i spoke to was so great. Explaining what i need to know and how easy it is to join. She should get a raise!