Read what our customers are saying
Excellent
Oscar Martinez – Rated 5 out of 5
It was very fast, I'm happy
The person gave me the information I expected, everything was fast
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If the relevant info isnt given to the client the...
John Funch – Rated 2 out of 5
i took out a new policy yesterday and everything went smooth until i asked a question about an existing policy i had taken out for my son. for personal reasons i had taken out a policy in my sons name which i paid for the reason i did it this way was because he had no money and if he died there would be no-one to pay for his funeral. once again for personal reasons i told real insurance that he wasn,t to know about this policy . now i am told that i cannot be the beneficiary of that policy unless he nominates me. this was not explained when i took out the policy with real insurance knowing the circumstances. so at this stage i am not very happy with real insurance and am considering canceling all my policies with them.
the service yesterday was ok. the service i received when i took out a previous policy was not honest and i was not given all the relevant information. not happy
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Trusted Customer – Rated 5 out of 5
All good went well.
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Trusted Customer – Rated 3 out of 5
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Professional customer service
Trusted Customer – Rated 5 out of 5
Very professional caring customer service
Very professional
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Trusted Customer – Rated 5 out of 5
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Keith Barnett – Rated 5 out of 5
Real Insurance had the best price for funeral insurance and the staff member was very helpful.
Excellent.
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Trusted Customer – Rated 2.5 out of 5
Still haven’t recieved the hardcopy as promised
No hardcopy
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Carol Castle – Rated 5 out of 5
easy
phone service
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A very satisfied customer
Paul Simpson – Rated 5 out of 5
The staff member was so helpful and very clear on what sort of coverage we would be receiving we were very satisfied
Pretty much what I wrote previously