Read what our customers are saying
Martha Taylor – Rated 5 out of 5
The young lady I spoke to was very help and easy to talk too ,she answered all my questions so I fully understood what I was getting and she made me smile.. I recommended Real Insurance to my best friend as soon as I finished talking with her ,and I'll keep recommending them !
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Trusted Customer – Rated 5 out of 5
Because i'm from New Zealand, and 99% of my family live in NZ it was best for me to have this policy just incase anything happens they don't have to be stuck for cash to cover getting me back to NZ let alone all other expenses for a funeral.
Excellent service, awesome to understand everything to do with the policy. Would highly recommend to family and friends. Very friendly staff to deal with, they don't put to much preasure on you to buy into anyone of there policies. Love the whole purpose of my policy. Thanks real insurance.
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Wonderful customer service
Sandra Sim – Rated 5 out of 5
wonderful telephone assistance
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Trusted Customer – Rated 5 out of 5
Very happy with the explanations of how it all works. Very clear, and in a way that was very easy to understand.
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Always helpful!
Trusted Customer – Rated 4.5 out of 5
I have taken out this policy because it seems fair.
I have never received anything other than friendly helpful service from Real Insurance.
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Trusted Customer – Rated 5 out of 5
The product I purchased came well recommended by someone who had recently had need to make a claim which was handled very swiftly and with great dignity for the claimant.
I was particularly pleased with my contact Caitlin for her straight forward no nonsense explanations of all my queries. As well as the speed and ease of the transaction. She was knowledgable and did not need to put me on hold while she checked for information (I have had this happen many times with other insurers!!) Her telephone manner was very pleasant and efficient.
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Good service
Trusted Customer – Rated 5 out of 5
it was good for me and I like the fixed rate of the plan.
it was well dun and extra good service.
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Very helpful
Keith Wilkinson – Rated 5 out of 5
Very easy to deal with and friendly service
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Jeffrey Wilkinson – Rated 4 out of 5
good
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Michael Moon – Rated 4.5 out of 5
The product seems to have all that suits my needs.
The agent I spoke to was courteous and spoke english clearly. He could explain all aspects of the policy with no language difficulties. The explanations were clear and the process was easy.