Read what our customers are saying
Fantastic real funeral insurance quote
Trusted Customer – Rated 5 out of 5
Very affordable, and easy to set-up the policy over the phone.That,along with the fact that it was a free quote,made my decision to purchase this policy a no-brainer.
The customer service consultant who helped me set up my Real funeral insurance policy was so helpful.He explained all aspects of the policy very well,and answered all of my questions effectively and with great product knowledge.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Prompt and personal service.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
10 out of 10
It was so easy and great to deal with
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As abouve
Trusted Customer – Rated 5 out of 5
Great service and came to the price need and can afford.
Fantastic
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Better than other policies I looked at.
Your representative was very polite and helpful with my inquiry.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Everything was explained very simply, and easy to understand. Also I was very pleased to know about the new inclusion in the policy, of excess money paid, and the extra insurance coverage. I'm very happy that I have joined REAL !!
I would definitely say 10 / 10
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A1 customer service
Trusted Customer – Rated 5 out of 5
The No 1 reason for jumping from an Insurance Line Funeral Policy to a REAL Insurance Funeral Policy was the fact that the benefit paid out is the amount of cover taken) OR the amount that has already been paid in as premiums - what ever is greater.
A1 Customer Service - On my initial inquiry into changing my life insurance policy from Insurance Line to REAL insurance, I was looked after by a lovely young man by the name of Zane, Zane gave me very good information on the benefits of having a REAL funeral ins policy. Zane went to trouble of emailing me a quote, along with a follow up phone call the next day. Zane made sure that I completely understood the policy and he was very friendly and extremely helpful. Zane would be around 70% of the reason I did choose to swap insurance providers. Zane has a friendly 'can do' attitude and you should consider Zane a very valued member of your customer service team. Thanks Zane.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very happy with everything suits my budget
Very professional very pleasant personality thanks Riccardo!!
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
James was very efficient, helpful and not overpowering on the phone
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Trusted Customer – Rated 5 out of 5
Gave me peace of mind for my death whenever it choses to occur.
Gave peace for relatives to have an easy way and money enough to have a simple funeral