Read what our customers are saying
Natasha Herbert – Rated 5 out of 5
Always very helpful
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Value for money insurance
Peter Norris – Rated 4.5 out of 5
Relatively easy transformation from an owner to a renter.
I find their system easy to use , my late brother's death was my introduction to Real. Though they are an unbrella company the funeral claim was well processed, i n 7 days, unlike my travel insurance to return to Australia to bury him... a 6 month nightmare.
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Positive and pleasant
Trusted Customer – Rated 4.5 out of 5
Ticks all the boxes and covers.
Professional and efficient.
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Very satisfied
Trusted Customer – Rated 5 out of 5
The person I spoke with was very helpful and sorted both my enquires straight away Was very quick and understanding
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Good service!
Trusted Customer – Rated 5 out of 5
Good product at great price!
The agent was helpful and knowledgeable.
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Trusted Customer – Rated 4 out of 5
Good price for my insurance
Reviewed my policy and gave me a better price
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Trusted Customer – Rated 5 out of 5
Helpful and satisfied my policy is sorted
I changed my policies online and then called up to cancel previous policies - the young man on the phone was so nice and I wish I had remembered his name - nothing was any trouble for him and it was very satisfying to have everything sorted
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Trusted Customer – Rated 5 out of 5
Real good! Better than NRMA in price and product.
Spoke with a real person who was helpful, clear and professional. The price was competitive.
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Very happy customer for many top years with all my...
Trusted Customer – Rated 5 out of 5
Dry happy with servupice and the pricing
Informative and great customer service. Advised of all discounts when I join up my policies and understanding our predicament while in lock down NSW and having a new home in Qld. Discussed all options on house being unoccupied for some of this time and a daughter being in our home for some of this delay. Very helpful information in regard to our home insurance.
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Dilini Eriyawala – Rated 5 out of 5
Customer service
