Read what our customers are saying
Trusted Customer – Rated 4 out of 5
It saved me money compared with my last year insurer.
The only dealings I have had so far is to take out home and contents insurance with them. My sister had reason to make a claim against a person that had run into her car and my sister was very happy with real for handling the claim against the person's insurance policy. Everything were smoothly for her.
Product Rating
Service Rating
Good service by realinsurance
Trusted Customer – Rated 4 out of 5
I was very impressed but have not received the paper work.
Product Rating
Service Rating
Quick, simple and good value
Trusted Customer – Rated 5 out of 5
Quick, easy to understand and good value
Very quick and easy and information was clear
Product Rating
Service Rating
Poor communication
Dawn – Rated 2.5 out of 5
Originally great but policy was cancelled
After years of being a loyal customer I found Real had cancelled my house and contents policy. I had given permission to double charge if my account had insufficient funds. I'm sure I was notified by email, after switching to email, I just do better with a call or hard copy post for important issues like cancelling my policy. Now Real won't re-insure me....but will happily insure my second property.....
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
Wish it a little bit cheaper.
Great service.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Great competitive price
Product Rating
Service Rating
Loyalty means nothing to real insurance
Neil Coelho – Rated 1 out of 5
Still too expensive for insurance given that I have 0 claims
Cheaper to get a new policy each year and cancel the old one than to let the existing one roll over. That is a poor outcome for loyal customers.
Product Rating
Service Rating
Cheap and efficient
Trusted Customer – Rated 5 out of 5
Very efficient and considerably cheaper than the opposition. No fuss to organise
Very efficient and so much cheaper than the other guys
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Straight forward and affordable.
Fast service and straight forward.
Product Rating
Service Rating
Great value compared to other insurers
Trusted Customer – Rated 4.5 out of 5
significantly cheaper than other insurers
Initially great, but the promised follow up phone call at a set time and date did not occur.