Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Josh was helpful understand and manage to meet all my needs for cover I require
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Jabez Phillpot – Rated 5 out of 5
Because looking after those that love me is important
Simple and straight forward.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good features in the benefits
Lot cheaper than other companies
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Suited me fine
Clear & concise
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Unsure how i feel
Angie – Rated 4 out of 5
Whilst it’s great to have life insurance for peace of mind it was a little bit concerning to me that I was offered a 20 year only policy and I’m only 43. I don’t expect to only live until 63 and then, at 63 - I’ve paid increasing premiums for 20 years to be able to “apply for a new policy then”. That’s a lot of money to tuck away and then apply when you’re mid 60’s I’d expect the premiums would be exorbitant and the criteria would be quite different then too. I like the peace of mind but the limited amount of cover and the limited timeframe made me feel a little worthless and ailing. I’m not.
The lady I spoke to was fabulous and answered all of my questions. I was unable to call back due to phone issues at real insurance but she did phone me back which was fantastic.
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Daniel Philpot – Rated 5 out of 5
Very direct on what they were selling
The service was excellent and they were very helpful
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The girl who spoke to me couldn't here me properly...
Trusted Customer – Rated 2 out of 5
The girl who spoke to me couldn't here me properly because of all the noise on her end so it was frustrating for me to have to keep repeating myself.
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Quick, no hassles with real insurance operator
Craig Pertini – Rated 5 out of 5
Clear, concise customer service in a quick, expedient, hassle free way
The Customer service operator was very clear, concise and friendly. She didn’t keep me waiting unnecessarily and she was empathic.
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Michael Moss – Rated 5 out of 5
Get an exceptional benefit going with you guys .
The person I spoke with was very helpful and easy to understand . It was a very straight forward and easy process . it was all completed in a very short time which was a real benefit . Well done , will recommend to others excellent service all round .
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
From what I was advised, should be good. Won't know until I have read the documents in detail
Bradley was excellent, very friendly and courteous