Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
The operator I spoke with was excellent!
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I am covered now my family do not have to worry about finances
Simple and easy to apply
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
good prices and deals
Was very helpful and understanding
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Call back happened promptly and the person i talked to...
Trusted Customer – Rated 5 out of 5
Covers what I want
Call back happened promptly and the person I talked to was very friendly and efficient, he also didn't continue to bug me when I declined the offer of income protection.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very clear and empathetic
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Would have liked to have been given info without...
Trusted Customer – Rated 2 out of 5
would have liked to have been given info without having to take out policy & giving out all my bank details
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Phone operator great, stated ease of insurance=false...
Trusted Customer – Rated 3 out of 5
Tv ads make it look simple and quick.its not The claim of no medical needed is a waste of time as they ask enough medical questions to warrant a medical over the phone.i have not purchased anything yet as I have been knocked back due to being recently sick( not dying) pending an outpatients visit in a few days. I'm Trying to purchase life insurance not sickness benefits. I'm a non smoker non drinker low risk category but still knocked back .i have been honest to no benefit for me.
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Brilliant customer service
Trusted Customer – Rated 5 out of 5
I got what I asked for, everything was straight forward now I dont have to worry about my family its all taken care of
the customer service person I spoke to was lovely, I felt like I was getting personal service, and I did not feel like I was speaking to someone who was reading a script, I would be happy to recommend REAL insurance just based on the customer service
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Best service for all australians
Trusted Customer – Rated 4 out of 5
The customer service was very excellent I will recommend real to friends and family when needed.
The service was great.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Perfect
Perfect