Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
VERY HELPFUL
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Sales was somewhat tricky with a underhanded style to...
Trusted Customer – Rated 4 out of 5
I like the policy and it appears to be good value. We'll just have to see if they pay out when/if needed.
Sales was somewhat tricky with a underhanded style to get you to sign up, and then use you 30 day cooling off period to contemplate your policy. I did not like this ploy, and I am fortunately savvy enough to avoid it.
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Trusted Customer – Rated 4 out of 5
Price is reasonable and products appear good.
Great service but far too long on the phone.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I like the benefits u get back which is why chose real life
Really great service, made everything clear to me
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I had to cancel the policy due to the fact that i...
Trusted Customer – Rated 1 out of 5
I had to cancel the policy due to the fact that I would be outside Australia for more than 183 days in a year - and despite my email requesting confirmation of the insurance cancellation and a refund in terms of your policy I have not heard back from the Company and so shall be forwarding a complaint to APRA
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Slow down a bit when reading important questions and information out
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Good options, efficient customer service
Kim Rawson – Rated 4 out of 5
Efficient, good options, reasonably priced. Only not excellent as there were loads of questions that took a bit long. Otherwise great.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
No comment
No comment
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Trusted Customer – Rated 5 out of 5
good to deal with a little dear though
very good operator
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Bruce Haokai Zhang – Rated 5 out of 5
Tailored product exactly what I need.
Professional advice and clear instruction were provided.