Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great Service
Great Service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great service
Great service
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Exceptional service and support: fast, clear, and...
Saniata Tafatu – Rated 5 out of 5
This was my first time using Real Insurance, and I must say, I am thoroughly impressed. The service I received was outstanding, and the coverage options offered were exceptional. From the moment I reached out, their customer support was top-notch, providing clear and helpful information every step of the way. The entire experience was superb, and I felt confident in the reliability of their products. Real Insurance truly lives up to its reputation as an exemplary provider, offering flawless service and tailored coverage. Based on this first experience, I can confidently say they are a world-class choice for insurance, delivering first-class value and peace of mind. I am grateful to the officer that served me and my apology as I forgot the name.
I was blown away by the speed of Real Insurance’s service. The process was incredibly fast, and I was impressed with how quickly everything was handled. The staff were not only supportive, but they also went above and beyond to ensure I fully understood every detail. They made a real effort to explain everything in the simplest way possible, which made the whole experience much easier and less stressful. It’s clear that they are dedicated to helping customers, always doing their best to provide clear and efficient service. Real Insurance truly stands out with their exceptional speed and customer-focused approach.
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Very expensive
Trusted Customer – Rated 1.5 out of 5
Very expensive and very slow
Your insurance is expensive
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The sales rep explained everything I was concerned about
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Great cover
Aaron Foley – Rated 5 out of 5
Perfect cover for me very cheap
Explained everything in perfect detail really helped me pick the perfect cover
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The lady (irene) that i delt with is a great asset to...
Trusted Customer – Rated 4.5 out of 5
Just a bit surprised that a price increase was added to my cover, due to 1, half sibbling out of 9 children has a heart problem before the age of 60 in my family so that makes me a risk, particulary when I am older than him. Just saying that reasoning does not add up.
The lady (Irene) that I delt with is a great asset to your company, great person no pressure at all, just good honest customer service.
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Efficient and thorough
Brenda Grech – Rated 5 out of 5
The lady was very friendly and helpful. I am happy to know my cover starts straight away and my family will be taken care of financially
I didn’t have all the information I needed and the lady was very patient with me saying she would call back and she did! Twice as I still didn’t have all I needed and she still rang back, that never usually happens so thanks
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My agent, james, was fantastic. was patient and...
Trusted Customer – Rated 4.5 out of 5
Seems to fit so far.
My agent, James, was fantastic. Was patient and helpful. Answered every question I had. Great part of your team.
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Trusted Customer – Rated 4 out of 5
very competitive on pricing.
Customer representitive was very helpful and friendly.