Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I haven't received the documentation yet but it sounds good
The person I spoke to was great
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Features and benefits are excellent
Excellent service. Explained clearly. Nice and fast over the phone.
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The girl who spoke to me couldn't here me properly...
Trusted Customer – Rated 2 out of 5
The girl who spoke to me couldn't here me properly because of all the noise on her end so it was frustrating for me to have to keep repeating myself.
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Trusted Customer – Rated 1 out of 5
Too expensive compared to other companies
Too pushy, have to actually sign up to even get a quote. Took three times as long to get the quote as other insurance companies and twice the price.
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I tell you why because i want to talk to someone from...
Trusted Customer – Rated 3 out of 5
For sure they are fantastic
I tell you why because I want to talk to someone from the right department and too many calls, then you get the person saying they will call you back and they don't.
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Excellent servers
Trusted Customer – Rated 5 out of 5
Excellent servers
Excellent servers
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great cover, more for less than I thought
Excellent customer service. Really breaks down the options that are available to me
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No, just great.
Michael – Rated 5 out of 5
It cover what I want & had flexibility . It look like it is perfect what I needed for me.
Friendly, gave me all the information that I needed to make an inform decision. Made it very easy . Great service & professional.
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Thorough, friendly and helpful
Trusted Customer – Rated 4.5 out of 5
I'm sure I'd give it five stars if this question was given to me twelve months down the track, but for now - the product is well-priced, seems to cover a lot and the addition of a child is a nice consideration - despite us never wanting to have it be necessary.
Charlie was excellent. Thorough, helpful and explained clearly everything he said. He was also able to clarify where necessary. Your script is well-developed despite a lot of technical wording, and Charlie was able to convey the message very well!
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Great and informative
Trusted Customer – Rated 4.5 out of 5
Great stuff. only criticism is the time to get back to me; i did have to make a couple of call.s
very patient, and informative. Sandi was great. I do ask a lot of questions also.