Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I'm pleased that we can have an amount released for funeral costs.
Tracey was friendly, very efficient and clearly explained everything.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Really good
Great and well presented
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Cindy is a great representative and made it all very...
Trusted Customer – Rated 5 out of 5
Cindy is a great representative and made it all very clear and easy to set up
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
fit for my requirement
good explained
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent service on the phone. Happy to change my insurance to Real Insurance
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good service
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Waiting on phones takes for ever! many times i tried...
Trusted Customer – Rated 2 out of 5
waiting on phones takes for ever! many times I tried and kept the phone. Mail sent was wrongly addressed. Unit16/62 was written as Unit1662. So mail was reached very very late. Phone Staff Jessica and her supervisor gave rude replies about mail not received. She refused to send info by email. It was another staff who sent email otherwise I would not have had any info. So far he is the only good staff. I am frequent traveler. You have to send emails other wise I will not receive your info and will not be able to reply
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Joe was fantastic as he took his time to explain and simplify the questions.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Policy covers what I need
The lady I spoke to was fantastic and very lovely
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Would have liked to have been given info without...
Trusted Customer – Rated 2 out of 5
would have liked to have been given info without having to take out policy & giving out all my bank details