Read what our customers are saying
Trusted Customer – Rated 5 out of 5
There customer service was very thorough.
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Trusted Customer – Rated 4 out of 5
The pricing suited my budget
I liked what I heard and was happy with the outcome of the policy
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Trusted Customer – Rated 1 out of 5
As mentioned in my initial comment, my conversation with the agent did not really help me understand the product.
The agent i spoke with was appeared to be not genuine with finding out what i needed. After the phone call i felt that the conversation i had with him was more concentrated on him having my bank account details and signing me up with real insurance rather than actually helping me understand the product. I was disappointed really because the ads in broadcasted in media gives an impression that the company would at least help me understand the product first before signing me up. I even reiterated twice during the phone conversation that i wanted to know details about thhle product but to no avail. I will be cancelling my account with this company and transfer somewhere else.
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Trusted Customer – Rated 5 out of 5
Great value for money. Good package
Excellent.
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Quick and professional service
Tom Hughes – Rated 4 out of 5
Everything was explained and the best policy was made
Quick and professional service everything went smoothly, no fuss and the customer service officer was very helpful
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No, just great.
Michael – Rated 5 out of 5
It cover what I want & had flexibility . It look like it is perfect what I needed for me.
Friendly, gave me all the information that I needed to make an inform decision. Made it very easy . Great service & professional.
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Very easy to understand and negotiate over the phone....
Trusted Customer – Rated 4.5 out of 5
Very good service. Great thanks
Trustworthy and reliable
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Trusted Customer – Rated 5 out of 5
I am very pleased with how the salesperson conducted herself-highly professional
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Easy to understand and set up
Trusted Customer – Rated 4.5 out of 5
Joel explained everything slowly and was very clear. He told me the quote and had me set up all in the one phone call after I answered some questions. Too easy, I would recommend Real Insurance.
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Good customer service and very professional.
Lesley Foster – Rated 3.5 out of 5
Not sure yet as haven't had time to review properly.
Jamie was very polite and explained things cearly, allowing me to butt in and ask questions to clarify when I needed to.