Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
added features that I did not have with another provider
I got all the information straight away. could combine both insurances
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great to know I'm covered for accidental injury
Fantastic
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It good insurance for me n kids
Trusted Customer – Rated 4.5 out of 5
I'm thinking it good life insurance
It good insurance for me n kids
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Excellent
Bevan Dix – Rated 5 out of 5
The sales consultant was very pleasant and a pleasure to communicate with, great to have a Australian call centre and a straight forward conversation with questions that could be answered to have cover in place at the time of the quote. I was only making an enquiry and found the experience that easy I had the policy in place within 30 minutes
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Trusted Customer – Rated 5 out of 5
The operator I dealt with in terms of setting up my policy with REAL, Zainul, was fantastic! He was polite, helpful & understanding when I didn’t understand certain things. Thanks Zainul for helping make this much easier for me!
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
very good
very good
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Friendly
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I was very happy with it
Couldn't be more helpful and friendly
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Customer service operator was excellent and so helpful...
Trusted Customer – Rated 4.5 out of 5
It's not really fair that because I had hepatitis in my past quite awhile ago that I'm not eligible for full life insurance. I have no liver damage I contracted it by means that were not my fault and my body fought it off extremely fast, you don't even ask details about the how when and why, that's disappointing that you treat ppl that way.
Customer service operator was excellent and so helpful but very disappointed that even though I took out a plan I wasn't eligible for the gift card where other insurer's I would've been
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Trusted Customer – Rated 5 out of 5
Convenient to apply and within reasonable price.
Customer service is friendly, patience.