Read what our customers are saying
Sophie was excellent to talk too and very clear with...
Trusted Customer – Rated 5 out of 5
excactly what i wanted no ******** in selling me anything else
great infom easy to deal with good products no pressure
Product Rating
Service Rating
Excellent service
Trusted Customer – Rated 5 out of 5
Brilliant service, the exceptional client service officer I dealt with was very thorough and helpful with answering my questions. Transparency is why I chose to go with Real Insurance, I was completely honest with my responses so I’m happy Real Insurance paid me the same respect and was transparent with all the information I needed to know.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
It suits the purpose for which it was purchased.
Service was very good. The agent was very professional.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I liked the diversity of what was offered.
The girl I spoke to was very helpful and great service skills.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Very good
Great
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Very good it did not feel like a sales pitch
Product Rating
Service Rating
Great
Trusted Customer – Rated 4 out of 5
What i was looking for to help my childrens if something happens
Good service and calls where returned re questions
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Ok , turned out dearer than what we were first quoted.
We were supposed to have a call back , but we had to call instead.
Product Rating
Service Rating
Not a happy camper!
Trusted Customer – Rated 2 out of 5
My "purchase" will be cancelled.
The person I spoke with was very friendly and informative, and I would most likely have gone with the product, but I explained to him very clearly that I was only after a quote and that I would need to discuss it with my partner before deciding, but when I got the paperwork through via email a short time later, it was clearly stated it would start within the week and they would be deducting the amount from my credit card, which I had felt pressured to give the details of. I felt he used very underhanded pressure tactics to sign me up on the spot when I had very clearly told him I wanted to think about it over the weekend. When I rang back to cancel it, I was put on hold for a good 10 minutes and then told that the people I needed to talk to were too busy and they'd call me back within 2 business days! Needless to say I will be contacting my bank to ensure the payment does not go through and will rethink my options for life insurance.
Product Rating
Service Rating
All good , i have my car insured and now life...
Trusted Customer – Rated 5 out of 5
All good , sorted quite fast . Very happy with the service as usual .
All good , no complaints l. I have my car insured for the last 3 years. Now I’ve just purchased.