Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Basic
I given a lot of different information from the caller to help make my decision
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
You have a couple of good benefits in the will kit and voucher as well as it is handy to know that income insurance is tax deductible.
Irene very knowledgeable as well as helpful and pleasant.
Product Rating
Service Rating
Awesome customer service
Darryl Easther – Rated 5 out of 5
The consultant was very professional, knowledgeable and courteous and it was an awesome pleasure to deal with her, the service was outstanding and I would recommend her and the company to everyone.
Product Rating
Service Rating
As i have just started the policy it is a bit to early...
Trusted Customer – Rated 4.5 out of 5
same as above
as i have just started the policy it is a bit to early to tell but so far i am very happy
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I now have peace of mind thankyou
Easy to understand.
Product Rating
Service Rating
Spoke with a lovely man who was very helpful and able...
Trusted Customer – Rated 5 out of 5
Benefits give me peace of mind for me and my family.
Spoke with a lovely man who was very helpful and able to answer all my questions.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent. Knowledgeable and relevant - nice to speak with someone in Australia 😃
Product Rating
Service Rating
Waiting on phones takes for ever! many times i tried...
Trusted Customer – Rated 2 out of 5
waiting on phones takes for ever! many times I tried and kept the phone. Mail sent was wrongly addressed. Unit16/62 was written as Unit1662. So mail was reached very very late. Phone Staff Jessica and her supervisor gave rude replies about mail not received. She refused to send info by email. It was another staff who sent email otherwise I would not have had any info. So far he is the only good staff. I am frequent traveler. You have to send emails other wise I will not receive your info and will not be able to reply
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Friendly, informative but spoke to us in language we understood - (no terminology that was industry specific and no acronyms)
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
But I would have appreciated a little think time. I felt rushed.