Read what our customers are saying
Trusted Customer – Rated 4.5 out of 5
Arlie, was really lovely and friendly. Excellent phone manner. Very professional. He is a credit to the company
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Trusted Customer – Rated 4 out of 5
They explained and help me understand the insurance policies.
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Excellent service
Trusted Customer – Rated 5 out of 5
Brilliant service, the exceptional client service officer I dealt with was very thorough and helpful with answering my questions. Transparency is why I chose to go with Real Insurance, I was completely honest with my responses so I’m happy Real Insurance paid me the same respect and was transparent with all the information I needed to know.
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Customer service says it all, anthony was amazing
Trusted Customer – Rated 5 out of 5
Excellent,caring,professional loved speaking to them
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Great service
Trusted Customer – Rated 4.5 out of 5
Bit expensive but it was easy enough to complete the sale.
I dealt with Ash and he was very pleasant. Provided options for me to consider which was great. Employ more people like Ash and you’re surely going to have more clients as a result.
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Beware the sweet talk.
Trusted Customer – Rated 1 out of 5
In truth I don’t care. I don’t want the policy but cancelling looks like it is going to be a gymnastic event.
I was only making inquiries on life insurance. I just wanted a quote to compare with other options. I got sweet talked into a policy. Realising what had happened I re-contacted Real a couple of hours later to cancel - we’ll inside the cooling off period. Again I was sweet talked in an attempt to make me keep the policy but this time I said no, please cancel. The operator advised this would be done because I had not yet received the PDS. She said a follow up email would come. Nex5 day. Nothing. I can see this is going to be fun. I will contact again today and establish if my policy is canceled. Nobody was rude, but the tactic is a little shabby. I just wanted a quote.
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Trusted Customer – Rated 4 out of 5
yes and probably.
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Very good
Trusted Customer – Rated 4 out of 5
Premium is bit high but covers what I was looking for.
Service was good but the representative missed out to ask me beneficiary details. Now I will have to call again to update my beneficiary details as that's missing in the policy document.
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Trusted Customer – Rated 5 out of 5
Get an exceptional benefit going with you guys .
The person I spoke with was very helpful and easy to understand . It was a very straight forward and easy process . it was all completed in a very short time which was a real benefit . Well done , will recommend to others excellent service all round .
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Couldnt have been more help went out of her way and...
Trusted Customer – Rated 5 out of 5
insurance is for life no limited time and excellent price
excellent service Deryn was very helpful in all aspects