Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Very affordable and explained verywell
Brilliant and extremely helpful
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Felt at peace with my application being accepted
The agent was understanding and knowledgeable in his stuff,seeking the best outcome for me
Product Rating
Service Rating
Quite easy and erlfficient
Trusted Customer – Rated 4 out of 5
Would have preferred full cover but medical condition, well controlled wouldn’t allow
Well structured service documents and polite salesperson
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
Well explained plans on phone , patience , answered all my queries in a friendly manner ! Affordable insurance plans ! Gift vouchers and discounts !
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
Arlie, was really lovely and friendly. Excellent phone manner. Very professional. He is a credit to the company
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
They explained and help me understand the insurance policies.
Product Rating
Service Rating
Excellent service
Trusted Customer – Rated 5 out of 5
Brilliant service, the exceptional client service officer I dealt with was very thorough and helpful with answering my questions. Transparency is why I chose to go with Real Insurance, I was completely honest with my responses so I’m happy Real Insurance paid me the same respect and was transparent with all the information I needed to know.
Product Rating
Service Rating
Customer service says it all, anthony was amazing
Trusted Customer – Rated 5 out of 5
Excellent,caring,professional loved speaking to them
Product Rating
Service Rating
Great service
Trusted Customer – Rated 4.5 out of 5
Bit expensive but it was easy enough to complete the sale.
I dealt with Ash and he was very pleasant. Provided options for me to consider which was great. Employ more people like Ash and you’re surely going to have more clients as a result.
Product Rating
Service Rating
Beware the sweet talk.
Trusted Customer – Rated 1 out of 5
In truth I don’t care. I don’t want the policy but cancelling looks like it is going to be a gymnastic event.
I was only making inquiries on life insurance. I just wanted a quote to compare with other options. I got sweet talked into a policy. Realising what had happened I re-contacted Real a couple of hours later to cancel - we’ll inside the cooling off period. Again I was sweet talked in an attempt to make me keep the policy but this time I said no, please cancel. The operator advised this would be done because I had not yet received the PDS. She said a follow up email would come. Nex5 day. Nothing. I can see this is going to be fun. I will contact again today and establish if my policy is canceled. Nobody was rude, but the tactic is a little shabby. I just wanted a quote.