Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good price.
Ruby was lovely and helpful.
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Excellent service
Trusted Customer – Rated 5 out of 5
Brilliant service, the exceptional client service officer I dealt with was very thorough and helpful with answering my questions. Transparency is why I chose to go with Real Insurance, I was completely honest with my responses so I’m happy Real Insurance paid me the same respect and was transparent with all the information I needed to know.
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Trusted Customer – Rated 1 out of 5
As mentioned in my initial comment, my conversation with the agent did not really help me understand the product.
The agent i spoke with was appeared to be not genuine with finding out what i needed. After the phone call i felt that the conversation i had with him was more concentrated on him having my bank account details and signing me up with real insurance rather than actually helping me understand the product. I was disappointed really because the ads in broadcasted in media gives an impression that the company would at least help me understand the product first before signing me up. I even reiterated twice during the phone conversation that i wanted to know details about thhle product but to no avail. I will be cancelling my account with this company and transfer somewhere else.
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Paula Cunningham – Rated 5 out of 5
Very helpful and not pushy, helpful with the questions and all the insurance
I thought he was giving me all the time and information to make my decisions,also also professional and kind"
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Great
Trusted Customer – Rated 4 out of 5
What i was looking for to help my childrens if something happens
Good service and calls where returned re questions
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Very informative, speedy, and easy to understand. the...
Trusted Customer – Rated 5 out of 5
The cover I have chosen is appropriate and suitable for me for the start.
Very informative, speedy, and easy to understand. The person who assisted me was very patient as I was not familiar with some words/terms and he explained it clearly.
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Michelle was helpful and a credit to your company
Trusted Customer – Rated 5 out of 5
Michelle was helpful and a credit to your company
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Policy covers what I need
The lady I spoke to was fantastic and very lovely
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Brad was thorough, comprehensive and fun to talk with....
Trusted Customer – Rated 4.5 out of 5
Brad was thorough, comprehensive and fun to talk with. He called back as agreed and was very professional!
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Awesome
Trusted Customer – Rated 5 out of 5
The guy was super friendly and helpful and also another guy called me back three times as I had to open a bank account and than it was delayed